It Product Owner (permanent) Cape Town, Western Cape

Western Cape, South Africa

Job Description

IT Product Owner (Permanent) Cape Town, Western Cape
We are seeking an experienced and detail-oriented Product Owner to join our client's team. The successful candidate will manage the product backlog, translate business requirements into technical deliverables, and oversee the delivery of high-quality solutions. This role requires close collaboration with business stakeholders, development teams, and IT operations, with a strong focus on Point of Sale (POS) systems, Agile methodologies, and ITIL-aligned service management.
Key Responsibilities

  • Define and maintain the product backlog in line with business objectives and priorities.
  • Work with stakeholders to capture, document, and prioritise requirements.
  • Translate requirements into user stories and acceptance criteria.
  • Lead sprint planning, backlog refinement, reviews, and retrospectives.
  • Coordinate with cross-functional teams to ensure the timely delivery of features and enhancements.
  • Oversee incident, problem, and change processes aligned to ITIL standards.
  • Act as subject matter expert for POS systems, ensuring stability and continuous improvement.
  • Monitor performance and gather feedback to drive enhancements and enhance the user experience.
Qualifications and Experience
  • Bachelor's degree in IT, Computer Science, Business, or equivalent experience.
  • 3-5 years' proven experience as a Product Owner in a software development environment.
  • Strong knowledge of Agile methodologies (Scrum/Kanban).
  • Hands-on experience with JIRA or other Agile tools.
  • Understanding of ITIL processes (incident, problem, change).
  • POS system experience (implementation or support).
  • Excellent communication, stakeholder management, and presentation skills.
  • Strong analytical and decision-making abilities.
Preferred Certifications
  • Certified Scrum Product Owner (CSPO) or equivalent Agile certification.
  • ITIL Foundation Certification.
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Job Detail

  • Job Id
    JD1549360
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Western Cape, South Africa
  • Education
    Not mentioned