Job Description

Job Summary Direct Reports:

• Senior Systems Administrator
• Security Engineer
• IT Systems & Support Technician

Minimum education (essential):
Bachelor's Degree in Computer Science, Information Systems or equivalent
Minimum education (desirable):

• Microsoft 365 Certified: Administrator Expert
• Microsoft 365 Certified: Endpoint Administrator Associate
• Microsoft Certified: Identity and Access Administrator Associate
• Microsoft Certified: Information Protection and Compliance Administrator Associate
• Salesforce Certified Administrator
• Professional Google Workspace Administrator
• CompTIA Network+
• CompTIA Security+
• CompTIA Cloud+
• ITIL Certified

Minimum applicable experience (years):
3 - 5 years relevant experience
Required nature of experience:

• Microsoft Entra ID management of users, groups, and roles.
• Microsoft 365 conditional access policies and Identity Protection.
• Microsoft 365 monitoring of security related logs and alerts, on endpoints and identities.
• On-premises Active Directory Domain Services (AD DS) design, deployment, and management.
• On-premises Active Directory Certificate Services (AD CS) configuration and management.
• On-premises endpoint management and configuration using Group Policy .
• Cloud-based endpoint management and configuration of Windows and Mac endpoints, using tools such as Microsoft Intune.
• Salesforce CRM administration and management, including user management and security settings.
• Google Workspace administration and secure configurations.
• Networking design, configuration and management (physical and logical), including routers, switches and firewalls.
• Network monitoring and troubleshooting
• ITIL processes such as Incident Management, Change Management, and Service Desk operations.
• Scripting languages such as PowerShell, Python, or Bash.
• Automation configuration management, using tools such as Ansible, Puppet, or Chef.

Skills and Knowledge (essential):

• Microsoft Entra ID
• Microsoft 365
• Google Workspace
• Salesforce
• On-Premises Active Directory
• Windows, Mac and Linux OSStrong understanding of networking Protocols.
• Physical network components and how to construct a physical network.
• Logical network components and how to construct a logical network.
• ITIL Framework

Skills and Knowledge (desirable):

• Microsoft Intune
• Jumpcloud
• Microsoft Defender for Endpoint
• Crowdstrike
• Microsoft Sentinel
• AWS
• OPNSense Firewall
• Zenarmour
• VoIP Systems
• CCTV Systems

Rad Resources
Recruiter

Skills Required