It Operations Engineer (mobile/cell Network 4g/5g/nb Iot) Hybrid (contract) 3185 (tb)
Midrand, GP, ZA, South Africa
Job Description
Support of Mobile Network Operations (Connected Drive) in EMEA and USA.
You work in a team which is responsible for the mobile communications operation of mobile connected services for the company's fleet in EMEA and USA.
You will manage the eSIM subscription management solution and overcome challenges around localization and fleet changes.
You work closely with the vehicle development and incorporate new requirements into operations.
Together with our external partners you develop big data solutions to analyze complex relationships.
Qualifications & experience required:
Matric (Senior Certificate) plus relevant IT Degree/Diploma (Information Technology/Engineering).
Minimum of 3 years of IT operations experience with specific focus on supporting Mobile Network Operations.
ITIL Foundation certification (advantageous).
Project management certification (advantageous).
Essential skills required:
ITIL / IT Service Management process knowledge.
Solid IT operations experience (Incident-, Change-, Problem-Management) ideally in enterprise environments.
Project management skills.
Provider steering experience (Mobile network operators, support provider).
Excellent interpersonal and organizational skills with ability to communicate effectively
(both verbally and written) with both technical and non-technical colleagues.
Solid understanding of mobile network technologies (4G, 5G, NB-IoT, SMS, SIM Subscription Management).
Good overall IT infrastructure technology understanding.
Experience in coordination and steering small teams.
Capacity to interpret business needs and implement solutions.
Control and actively work on improving MTTR for ITSM incidents.
Agile working methodologies (Scrum, Kanban).
Knowledge in DevOps principles and steering of teams.
Release management process and procedure knowledge.
Between 3 - 5 Years
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Job Detail
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Job IdJD1437997
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMidrand, GP, ZA, South Africa
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EducationNot mentioned