Job Description

Closing Date 2025/12/31
Reference Number MSA250521-2
Job Title IT Officer
Job Type Permanent
Department IT
Number of Positions 1
Location - Town / City Rosebank
Location - Province Gauteng
Location - Country South Africa
Minimum Education Level Bachelors Degree
Job Category IT
Job Advert Summary
Moore Johannesburg is a successful professional services firm, specializing in Advisory, Audit, Assurance and Taxation within the Moore Global Network. We provide world-class services to our global client base. Our firm is located in Parktown and Rosebank Johannesburg, and we take pride in supporting our clients in many different industries and sectors. Our focus is on growing our team of professionals to meet the expanding needs of our clients. When selecting people to join our team we look for intelligent, confident, well-rounded individuals with a passion for teamwork and excellence.
As part of our continued growth and commitment to operational excellence, Moore Johannesburg is seeking a resourceful and technically competent IT Officer. This role is critical in ensuring smooth day-to-day IT operations across our offices and serves as the key liaison between our internal users and external IT support providers.
The IT Officer will manage the firm's IT infrastructure, respond to technical issues raised by staff, and coordinate with external IT consultants to ensure systems are operating efficiently and securely.
Minimum Requirements

• Diploma or degree in Information Technology, Computer Science, or a related field.
• Minimum 3 years of IT support experience, preferably in a professional services environment.
• Strong technical troubleshooting skills and ability to work independently.
• Excellent interpersonal and communication skills.
• Experience working with external IT providers or managed service providers is an advantage.
• Familiarity with cloud platforms (e.g., Microsoft 365), security protocols, and office networking.

Duties and Responsibilities

• Provide first-line support for all IT-related queries and troubleshoot issues for internal users.
• Liaise with external IT service providers to ensure prompt resolution of issues and optimal performance of systems.
• Maintain office IT equipment, including computers, printers, telephony, and networking hardware.
• Monitor system performance and coordinate necessary upgrades or repairs.
• Ensure security protocols and data protection practices are consistently followed.
• Manage user access, software installations, and system onboarding for new employees.
• Keep an up-to-date asset register of all IT equipment and software licenses.

Skills Required