Job Description

Job Summary Key Responsibilities:
Team Leadership and Management:

• Lead, mentor, and manage the IT team, including hiring, training, and performance evaluations.
• Foster a collaborative and innovative work environment.

IT Strategy and Planning:

• Develop and implement IT strategies and policies that align with the organization's goals.
• Plan and manage IT budgets, ensuring cost-effective solutions and expenditures.

Infrastructure Management:

• Oversee the maintenance and enhancement of the organization's IT infrastructure, including servers, networks, and hardware.
• Ensure the availability, performance, and security of IT systems and applications.

Project Management:

• Manage IT projects from inception to completion, ensuring they meet deadlines, budgets, and specifications.
• Coordinate with other departments to understand their technology needs and deliver solutions.

Cybersecurity:

• Implement and manage cybersecurity measures to protect the organization's data and IT assets.
• Monitor and respond to security threats and vulnerabilities.

Vendor and Asset Management:

• Manage relationships with IT vendors and service providers, ensuring optimal performance and value.
• Oversee the procurement and lifecycle management of IT assets.

Technical Support:

• Provide technical support and guidance to end-users, addressing and resolving technical issues in a timely manner.
• Ensure effective helpdesk operations and user support services.

Compliance and Documentation:

• Ensure IT operations comply with relevant regulations and standards.
• Maintain accurate documentation of IT systems, processes, and procedures.

Qualifications:

• Education: Bachelor's degree in computer science, Information Technology, or a related field; master's degree or relevant certifications (e.g., PMP, ITIL) preferred.
• Experience: 12-15 years of experience in IT management or a similar role.
• Technical Skills: Proficiency in IT infrastructure management, network administration, cybersecurity practices, and various software and hardware technologies.
• Leadership Skills: Proven ability to lead and manage a team, with strong interpersonal and communication skills.
• Project Management: Experience with project management methodologies and tools.
• Problem-Solving: Strong analytical and problem-solving abilities with a proactive approach to resolving technical issues.

Ikwezi Mining (Pty) Ltd
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