Job Description

A company based in Midrand is looking for an IT Manager with a minimum of 10 years experience with 5 years of being in Management.

This roll entails managing of an IT team. Responsible for the IT infrastructure and software for 140 stores nationally and Head Office. The prospective responsible for managing External software developers and driving Dev-Ops topics. This roll does not qualify for remote work. Hands on IT skills are a must, please see further details below.

Key Responsibilities include:

• Work in close partnership with the Group Executives in full support of the strategic IT and business objective for the Group
• Participate in the development of IT strategies collaboration with the leadership team
• Develop, maintain, support, and optimize key functional areas, including but not limited to:

• Network infrastructure
• Server infrastructure
• Cloud infrastructure and services
• Database infrastructure
• Supporting data communications
• Telecommunications systems
• Effectively develop, plan, implement and maintain IT infrastructure strategies, architecture, policies, and procedures
• Build and maintain close working relationship with internal stakeholders and establish service level agreements with business units
• Acquire, deploy, and manage supplier, vendor and contractor relationships to ensure service that meets business requirements and objectives
• Manage the operational requirements of the function which include:

• Setting priorities for the design, maintenance, development, and evaluation of all infrastructure systems including software development of in-house applications
• Managing Software development with 3rd party developers
• Conducting feasibility studies for various upgrade projects, improvements, and other conversions
• Defining hardware and software standards
• Regularly testing network and server performance
• Develop strategies for maintaining network and server infrastructure
• Schedule and direct activities to resolve hardware and Software problems in a timely and accurate fashion
• Establish and maintain regular reporting on the status and stability of infrastructure
• Manage the budget and operational costs for your area of responsibility
• Lead, manage and develop a high performing team to ensure the optimal performance of the function and team members
• Driving continuous improvement and self-development
• Executing and delivering on ad-hoc duties and responsibilities
• Oversee 5 staff members

Requirements:

• Matric with a relevant tertiary qualification
• Minimum of 10 years proven experience in an IT role with 5 years managerial experience
• Sound working knowledge of Linux, Cloud and Database administration
• Retail experience is essential
• Project Management qualification (Prince II / PMBOK / Diploma)
• Sound business acumen
• A valid drivers license

Computer Literacy:

• Operating System Support All Desktop and Server platforms
• Office 365 Support
• SharePoint
• Exchange

• Active Directory
• Group Policy
• DNS
• DHCP
• MYSQL
• VMware ESX
• JAVA
• Linux
• VMware Site Replication
• SAN Storage

Key Competencies:

• Client-centric and focused on customer service and diversity
• Work in close partnership and engage with relevant business stakeholders (Relating and Networking)
• The ability to provide professional and expert advice on a broad range of IT Infrastructure issues
• Demonstrate sound decision-making and problem-solving abilities, together with good judgment
• Results, deadline & solution focused with a strong sense of urgency
• Implement change management initiatives effectively and efficiently
• Resilient, tenacious, and adaptable in a fast-paced and ever-changing environment
• Ability to prioritize and manage your time
• Methodical, detail-orientated & accurate
• Logical and analytical thinking
• Creative and innovate

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