Bachelor's degree in Information Technology, Computer Science, or related field
Requirements:
3-5+ years of IT management experience, ideally in software-heavy environments
Experience working with outsourced development vendors and managing the full application lifecycle
Solid understanding of cloud infrastructure, backups, endpoint protection, and security practices
Familiarity with audit, compliance, and reporting
Experience managing IT budgets and producing business-aligned reporting
Strong leadership and stakeholder management skills, including working with executives
KPA's:
Oversee operations of business-critical software systems and ensure stable API/integration performance
Manage vendors, software costs, renewals, and licensing
Lead a dedicated IT support team, coach and prioritise work aligned to business needs
Liaise with infrastructure shared services to ensure uptime, patching, backups, and security
Support audit processes and track risk items to resolution
Act as the key IT contact for senior stakeholders, presenting system updates, delivery timelines, and risk management strategies
Manage the IT budget and report on performance, cost optimisation, and service delivery
Nice to Have:
AWS certifications
Java OCA
Familiarity with tools like Jira, Confluence, or CI/CD processes
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