We Want You:
We're seeking an exceptional IT Helpdesk Technician L2 to join our dynamic team at BET Software. If you're passionate about providing top-notch Level 2 technical support to our internal users within the Hollywood Group, then this opportunity was tailor-made for you. With a focus on excellence, you'll be the go-to expert for all things IT, ensuring seamless support through our ITSM ticketing system. From remote desktop assistance to handling a wide range of Windows applications, including VoIP, Surveillance, and tackling network faults, as well as network issues, and user administration, your skills will be at the heart of our IT Helpdesk Department. If you're up for an exhilarating challenge and ready to make a difference this role is calling your name. Will you answer it?
You Bring:
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