This position will be based onsite (No work from home)
Due to nature of the job there might be physical demands from time to time
Job FamilyInformation TechnologyCareer StreamIT OperationsLeadership PipelineManage Self: TechnicalJob PurposeTo manage the IT Hardware Asset Management function with an emphasis on warehousing in a large organization. The role encompasses all phases of the Hardware Asset Management lifecycle, i.e. the allocation, provision, logistics/reverse logistics, storage and disposal of IT hardware assets.Job Responsibilities
Identify and recommend opportunities to enhance processes, systems and policies
Maintain an accurate inventory of IT assets, their locations, ownership, status, and usage
Coordinate with stakeholders to optimize IT asset allocation
Generate stock level reports to inform stock replenishment
Enable recommendations of system hardware and software tuning through gathering of performance statistics from the Information Communication and Technology (ICT) platforms.
Conduct audits, reviews and identify trends of IT asset management processes and practices
Execute duties in line with the GRV process and ensure orders and good received match
Identify and address the root cause of escalations ensuring zero repeat of similar
Execute the disposal, transfer, and scrapping of assets as per policy
Support technology decisions by maintaining awareness of existing and emerging software and hardware solutions.
Ensure compliance to relevant standards and policies by preparing and maintaining operational documentation
Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced, and certifications obtained and/or maintained within specified time frames.
Management of IT Hardware assets in a warehouse environment, including oversight of logistics and reverse logistics of IT orders in a fast-paced environment
Mitigate and guard against risks in relation to IT hardware assets.
Implementation of initiatives to create new revenue streams
5 years exposure to IT environments (Banking exposure advantageous)
5 years exposure to ITSM tools, i.e. Service Now working experience
5 years Warehousing experience related to IT hardware assets
Proven ability and experience to manage IT Hardware Assets in a large organization, including policy and procedures
Attention to detail is a must
Technical / Professional Knowledge
Administrative procedures and systems
Data analysis
Microsoft Office
Relevant regulatory knowledge
Business writing skills
Single Operating system
Information Technology concepts
Computer Hardware & Software
Specific technology of relevant to domain
System Enigeering Concepts
Domain specific utilities
Behavioural Competencies
Applied Learning
Collaborating
Customer Focus
Initiating Action
Work Standards
Managing Work
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