Job Description

Overview
We're looking for an IT Developer to join our clients team.
As a key member of our IT department, you will play a critical role in managing the day-to-day operations of our OWLS system, ensuring seamless delivery of systems and services that meet or exceed our objectives and service levels.
If you have a strong technical background, excellent problem-solving skills, and a passion for delivering exceptional user support, we'd love to hear from you.
Your role will be to Manage the day-to-day operations on OWLS to provide delivery of systems and services in order to meet or exceed objectives and service levels.
This includes writing complex SQL reports, setting up correspondence templates, analysing and solving business and system problems, and interacting with users.
NB! Applicants must reside in Cape Town.
Tasks include:
Owls System Support

• Execute business needs, which require development, testing and implementation of the required solutions based on identified priorities within the team
• Owls system Operational monitoring and reporting
• Understanding and keeping track of changes made in Test and Live environment
• Identify, minimize and escalate potential risks and opportunities in the Owls System and any interfaces to other systems or manual processes.
• Ensure effective business alignment by developing and maintaining effective relationships with all stakeholders as part of the IT Team
• Deliver successful end user support to Business
• Implement and adhere to best practice guidelines, policies, processes, and procedures.
• Assist with user training and guidance and training and user queries.

Security and User Management

• Business application security administrator for the Owls application.
• Assist with IT company audits
• Assist with quarterly security reports
• Assist users with password resets

Requirements:

• Appropriate 3/4 year IT qualification
• (Computer and Information Science, Management Information Systems, Information Technology, Computer Engineering, Computer Programming)
• Advanced SQL programming training
• Minimum of 5 - 7 Years IT Experience
• Experience in dealing with teams within geographical and technical complex environment.
• Extensive exposure to SQL programming and database systems is required
• General IT skills are essential, like windows, excel, ftp and the ability to research and solve business problems with IT solutions
• Knowledge of Financial and Insurance Business is a definite advantage
• A background in Programming and IT System Support of large, complex systems is required.

Disclaimer
The appointment made will be in alignment with our clients Employment Equity goals.

Skills Required