Job Description

, permanent position
Position: IT Desktop Support Specialist
Link Up Solutions is seeking a highly motivated and experienced IT Desktop Support Specialist to join our team on a full-time, permanent basis. As a leading provider of IT solutions, we are dedicated to providing our clients with top-notch support and services to help them achieve their business goals.
Responsibilities:
- Provide technical support to end-users for hardware, software, and network related issues
- Troubleshoot and resolve technical problems in a timely and efficient manner
- Install, configure, and maintain computer systems and software
- Set up and maintain user accounts, permissions, and passwords
- Monitor and maintain computer systems and networks
- Respond to and resolve help desk requests in a timely manner
- Train users on new hardware and software as needed
- Maintain inventory and documentation of all IT equipment and software
- Collaborate with other IT team members to implement new technologies and upgrades
- Stay updated on the latest IT trends and advancements to improve overall system performance
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field
- Minimum of 2 years of experience in a similar role
- Strong knowledge of Windows and Mac operating systems
- Experience with Active Directory, Office 365, and other IT management tools
- Excellent troubleshooting skills and ability to solve technical issues
- Strong communication and interpersonal skills
- Ability to work independently and in a team environment
- Proven ability to manage multiple tasks and prioritize effectively
- Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA) are preferred but not required
Why Work for Us:
At Link Up Solutions, we value our employees and strive to create a positive and supportive work environment. As an IT Desktop Support Specialist, you will have the opportunity to work with a diverse team of professionals and gain valuable experience in the ever-evolving field of IT. We offer competitive salary and benefits packages, as well as opportunities for career growth and development.
If you are a self-motivated and detail-oriented individual with a passion for providing excellent IT support, we want to hear from you! Apply now to join our dynamic team and take your career to the next level.

Skills Required