Job Description

Overview:
Want to join a frontrunner in renewable energy that is actively seeking early entry into new markets globally? Since the establishment in 2007, Scatec has acquired extensive knowledge and experience in developing, building and operating solar, wind and hydro power plants and storage solutions. Driven by our company values and competent global workforce, we aim to deliver competitive and sustainable renewable energy globally; protect our environment and improve quality of life through innovative integration of technology; and create shareholder value. We are present on four continents and are headquartered in Oslo, Norway.
Main purpose of position
Currently we are looking for an IT Coordinator in Cape Town, South Africa to be part of our global team working together towards our vision - Improving our future.
As our IT Coordinator you will provide expert-level technical support and incident resolution at both first and second-line levels, ensuring the stability, security, and optimal performance of the organization's IT infrastructure. You will also coordinate, assist, and train end users to operate computer hardware, software, and peripherals within Scatec systems.
Main responsibilities
Install, configure, and maintain IT equipment, user accounts, licenses, and permissions across Scatec systems.
Set up computers for new employees, support smooth onboarding and offboarding, and provide user training and guides as needed.
Deliver first- and second-line IT support, troubleshooting hardware, software, connectivity, and printer issues, and managing tickets via the ITSM system.
Act as the primary IT contact for Cape Town and Scatec plant sites, ensuring timely responses and a high level of service delivery.
Configure, deploy, and maintain printers, multifunction devices, video conferencing solutions, and manage mobile subscriptions in South Africa.
Monitor IT infrastructure and ensure compliance with IT policies, security standards, and appropriate use of IT equipment.
Liaise with vendors, negotiate and manage agreements, handle hardware failures and warranty claims, and recommend IT upgrades.
Actively participate in Scatec's Global IT Team and travel as required for project-based work and IT installations.
Qualifications and competencies

• Education: B Degree/ Diploma in IT or related field (Information Technology, Systems Support, Communication Networks)
• Experience: A minimum of 5-8 years working experience, 1st & 2nd Line support experience, proven ability to work independently and handle multiple priorities in a fast-paced environment
• Ideal Certificates: A+, N+, Microsoft 365 Certification (Windows Client (MD-102), Modern Desktop Administrator Asso-ciate. Azure Fundamentals (AZ-900), MS Azure Administrator (AZ 104), Identity and Access Administrator Associate (SC-300), Endpoint Administrator Associate), ITIL 4 and COBIT 5 certification advantage

Personal characteristics
It is part of every employee's term of reference to contribute to Scatec's vision: Improving our Future and adhere to our company values which are:

• Predictable: demonstrate clear communication and listening skills, shares information in an open and honest way
• Driving results: demonstrate determination, pro-activeness, can prioritize and work independently
• Changemaker: demonstrate entrepreneurship, can challenge, fast learner, take initiates and adjust
• Working together: demonstrate teamwork, shares responsibilities, can compromise, has a can-do attitude

For this role we also expect
Strong technical foundation with the ability to quickly learn new technologies, including cloud platforms (Azure, Office 365), networking (TCP/IP, firewalls), IT security, and general network equipment.
Hands-on experience with Office 365 applications and services (Exchange, Teams, SharePoint, OneDrive), cloud security best practices, and IT security policies.
Analytical and problem-solving mindset, with the ability to research IT operations, security issues, and solutions, and make sound technical decisions.
Excellent communication and documentation skills, able to translate technical concepts into clear business language and provide regular, timely status updates.
Highly self-motivated, detail-oriented, and well-organised, with strong time management skills and the ability to work effectively both independently and within a team.
Additional information:

• Willing to travel extensively both domestically within Africa and internationally to 3rd world countries
• Must have valid driver's license and passport
• Must be able to work in an open plan environment
• Must be able to work extended hours when required
• Business Savvy and an Influencer in being able to demonstrate credibility and responding convincingly to challenges

We offer
Scatec is an exciting, innovative, and ambitious company operating in a growing industry. We offer a challenging and interesting position where you will be part of a flexible, diverse, and truly international working environment consisting of highly competent and committed colleagues with a positive drive to make a difference.
Scatec is an equal opportunity employer and values diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need.
Applications will be processed on a continuous basis.

Skills Required