Job Description

Job Summary:
The IT Administrator plays a vital role in ensuring the smooth operation of IT systems and infrastructure at a private higher education institution. As an IT administrator at an educational institution, your role and responsibilities typically involve managing and maintaining the technology infrastructure and systems used by students, lecturers, and staff.
Key Responsibilities:
1.Infrastructure Maintenance:

• Maintain and monitor the institution's IT infrastructure, including servers, networking equipment, and data storage systems.
• Ensure hardware and software components are up-to-date and properly configured.

2.User Support:

• Provide technical support to faculty, staff, and students for IT-related issues, including hardware and software problems.
• Assist with password resets, access requests, and account management.

3.Network Management:

• Manage and optimise the campus network to ensure reliable and secure connectivity.
• Troubleshoot network issues and implement necessary upgrades or repairs.

4.Software Management:

• Install, configure, and update software applications as needed.
• Ensure software licenses are up to date and compliant.

5.Security and Data Protection:

• Implement and enforce IT security policies and procedures to safeguard data and systems.
• Conduct regular security assessments and audits.
• Assist in disaster recovery planning and backup procedures.

6.Collaboration with External Partners:

• Liaise with external IT service providers or vendors for hardware/software procurement and maintenance.
• Collaborate with Belgium Campus iTversity and other UXi Private Education Group teams on joint projects and initiatives.

7.Documentation:

• Maintain accurate documentation of IT systems, configurations, and procedures.
• Create user guides and training materials as needed.
• Compile and manage an asset register for all electronic equipment on campus.

8.IT Projects:

• Participate in IT projects, including system upgrades, migrations, and deployments.
• Collaborate with cross-functional teams to ensure successful project implementation.

9.Budget Management:

• Assist in the budgeting process for IT-related expenses.
• Monitor IT expenditures and report on variances.

Qualifications and Required Knowledge and Experience:

• Bachelors degree in information technology, Computer Science, or a related field (preferred).
• Relevant IT certifications (e.g., CompTIA A+,N+, Microsoft Certified IT Professional) are a plus.
• Experience with 3D printing, Robotics, Internet of things (IoT).
• Proven experience in IT administration or a similar role.
• Strong knowledge of Mac, Windows and/or Linux operating systems.
• Familiarity with virtualisation technologies (e.g., VMware, Hyper-V).
• Excellent problem-solving and troubleshooting skills.
• Effective communication and interpersonal skills.
• Ability to work independently and in a team.
• Strong attention to detail and organisational abilities.

Working Conditions:

• This position may require occasional evening or weekend work to perform maintenance or resolve critical IT issues.
• Physical demands include lifting and carrying computer equipment, as well as working in server rooms and data centres.
• This IT Administrator role offers an exciting opportunity to play a key role in ensuring the smooth operation and continuous improvement of our campus IT infrastructure and equipment at a private higher education and training institution in Gauteng. If you have the necessary qualifications and experience, we encourage you to apply and be a part of our dynamic team.

Skills Required