Job Description

We are seeking a proactive and detail-oriented IT Administrator to join our growing team. This is a fantastic opportunity for someone with a solid foundation in administration, who thrives in a dynamic environment and enjoys keeping systems running smoothly.
This position requires strong organisational skills, process ownership, and the ability to flag and resolve issues quickly to maintain customer satisfaction and operational efficiency.
Qualifications
Relevant Administration certification is essential.
Knowledge, Skills and Experience

• 2-3 years of relevant experience
• Proven experience in a clerical role within the IT Department.
• Strong knowledge of Google workspace and server environments.
• Familiarity with cloud platforms (e.g., Microsoft 365, Azure, or Google Workspace).
• Solid troubleshooting and problem-solving skills.
• Ability to prioritise tasks and manage time effectively.
• Excellent communication and interpersonal skills.
• Working with budgets and numbers
• Good numerical ability
• Good communication and interpersonal skills
• Problem-solving skills
• Planning and organisational skills
• Customer service skills

Key Responsibilities

• Logging tickets for various IT platforms and assisting with ensuring tickets are logged and escalated to relevant departments to resolve.
• Assist the IT department with all finance related queries, loading all vendors, processing of payments, follow up on all invoices and general administration related to purchase orders.
• Schedule and arranging couriers to assist in sending equipment to stores
• Assist with IT projects, upgrades, and system migrations.
• Support the IT department with general administrative functions

Skills Required