Isp Support Desk Technician
Job Description
ISP Support Desk Technician
2026-01-16 - 2026-02-13
Permanent
JHB001169
Telecommunications
Gauteng, JHB - Northern Suburbs
R 18 000 - R 28 000 Monthly Cost To Company (dependent on experience and qualifications)
Exciting opportunity for a Service Desk Technician.
The company is a well-established ICT service provider who have invested substantial capital and resources into next generation voice and data network architecture, enabling them to deliver quality, industry-leading products and services backed by a dynamic team of individuals who share a passion for technology.
Located in Johannesburg Northern Suburbs - this is an office based role.
As a Service Desk Technician, you will be responsible for, but not limited t,o the following:
- Resolving 1st and 2nd line issues and queries.
- Answering and actioning customer requests.
- Strong Communication Skills
- Troubleshooting equipment and services.
- Escalating faults to upstream providers and driving them to completion.
- Mikrotik router troubleshooting and operation.
- Customer connection troubleshooting
- PBX troubleshooting
- VoiP Troubleshooting and Configuration
- Works well in a team while also acting independently under pressure.
- A minimum of 3 years in a Service Desk role
- The successful candidate will have the following certifications:
- CompTIA A+ and N+ (essential)
- Mikrotik MTCNA (highly beneficial dependent on years of experience - must have worked on Mikrotik)
- FortiGate NSE (Beneficial)
Good Time and Risk management capabilities
Own vehicle and valid driver's licence
The company offers a family orientated work environment with excellent potential for growth and development.
Skills Required
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Job Detail
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Job IdJD1641389
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:R18,000-28,000 per month
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Employment StatusPermanent
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Job LocationJohannesburg, Gauteng, South Africa
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EducationNot mentioned