Job Description

About us:

Platform1 Systems is a leading provider of ethical and intelligent LPR (License Plate Recognition) software across South Africa. We work with communities, law enforcement, and private partners to deliver innovative cloud based data-driven LPR services.

Position overview:

The Investigator falls under the Investigations and Intelligence function of Platform1. The Investigator will assist the I&I team in providing LPR network coverage through the monitoring and dispatching of alerts on Vehicles of Interest, sourcing data to support investigations, and updating client and national databases. This is a shift-based role, and responsibilities will need to adapt to the requirements of each specific shift.

Key responsibilities:

Database support:

Uploading vehicle registration plates to client databases as well as national databases

Validation and verification of data for accuracy and integrity

Alerts and dispatching:

Monitor all groups to ensure timeous and ongoing reception of information

Validation and verification of information

Dispatching of alerts to appropriate user groups

Response coordination:

Data verification

User group verification

Limited stakeholder engagements for predetermined alert levels according to associated SOPs and protocols

Effective escalation of alerts to I&I team

Investigations:

Support reactive and proactive investigations

Review footage

Search for reads

Contribute to movement tracking analysis

Clear KPIs and performance metrics will be assigned to each area of responsibility.

REQUIREMENTS

Requirements:

Minimum tertiary-level qualification

Minimum 2 years working experience with a demonstrable track record of accurate and detail-driven work, effective communication, and integrity

Willingness to submit to strict background checks and ongoing monitoring of data privacy compliance

Reliable transportation

Willingness to work shifts in a 24/7 operation

Excellent written and verbal communication skills

Attention to detail that ensures data is managed correctly and accurately

Digital literacy on a range of data platforms

Ability to work collaboratively in a team setting

Interest in crime prevention and policing as well as a passion for community safety

Ability to multi-task quickly and work in a fast-paced environment where decisions have real-life consequences in the policing of communities in South Africa and beyond