Job Description

Are you currently an unemployed graduate from designated groups? Are you seeking an opportunity to develop your potential and create a bright future in financial services through gaining workplace knowledge, skills and experience in East London?

If you are you that dynamic, self-starter who is passionate about lending, financing, sales, client services and building business relationships, we have an exciting 12-month Internship available at iMasFinance, commencing in November 2023. If you are successful, you will be placed at one of our regional branches and client service outlets in East London.

Responsibilities & Learning Outcomes:

• Process personal loans, and vehicle financing applications as well as other iMasFinance products
• Analyze customer financial position and recommend solutions
• Conduct customer affordability and assess repayment ability
• Liaise with members, customers, employer groups, stakeholders and dealerships
• Generate leads, convert leads, sell, and conclude sales deals
• Resolve complaints received and manage customer service experience and service delivery
• Establish, retain and maintain relationships with existing members, customers, stakeholders and dealerships
• Identify possible risks and communicate to relevant parties
• Handle inbound and outbound calls and email queries from members, customers and stakeholders
• Adherence to Credit Policies and other corporate policies and procedures
• Implement actions to mitigate and prevent risk, fraud, and money laundering

• A Degree or Diploma in Sales and/or Marketing, Business Management, or related.
• Computer Literacy-MS Office (Essential)
• Driver's license is advantageous but not essential

• Must be unemployed and currently not registered for any studies.
• Opportunity is available to previously disadvantaged youth
• Must have interest in working in financial services sales environment
• Applicants must be available to start with the internship in November 2023
• Must reside in the local town or surrounding areas

iMasFinance