Macsteel Coil Processing is seeking a proactive and customer-focusedInternal Sales to join our dynamic team. This role requires strong communication skills, attention to detail, and the ability to build and maintain effective customer relationships in a fast-paced,target driven environment
Minimum Requirements
Minimum NQF Level 4 - 5 Grade 12
Minimum 3 Years sales experience essential within a contracts and projects environment
3 Years steel industry experience advantageous
Strong Knowledge of Coil Processing Products
Must be in possession of a drivers license Code B
Intermediate proficient levels in Excel, Word, Outlook
Intermediate proficient levels in SAP and other in-house systems
Must be a team player.
Must be organized and manage time efficiently
Excellent Communication and Interpersonal skills
Able to work under pressurized result drive environment
Excellent customer service orientation
Excellent Administration & Presentation Skills
Duties and Responsibilities
Accurately calculate and capture all relevant sales orders and provide quotations.
Create and issue Purchase Orders
Accurately calculate and capture sales orders and provide quotation.
Communicate product requirements to purchasing department.
Communicate new leads to external sales representative and sales management.
Liaise with production and distribution to ensure on time delivery.
Liaise with procurement buyouts and local purchases.
Ensure customer is kept well informed on order status and implement corrective action when required.
Assist with administration of credit and debit notes as per procedure in timely manner.
Meet and exceed sales target.
Meet and exceed gross profits target.
Follow up on quotes and orders.
Answer phones in a friendly and professional manner
Exceptional Attention to Detail.
Ensure feedback communicated to management on quotes, orders, stock out items and service delivery failure.
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