Internal Sales Representative Job in Catch Media Print Specialist

Internal Sales Representative

Cape Town, WC, ZA, South Africa

Job Description

Internal Sales Position available at an exciting printing company based in Cape Town - Catch Media Print Specialists

Duties and responsibilities

Process and book in customer orders.

Conduct quality control spot checks ensuring the company's service and quality levels are maintained at all times.

Attend to customer queries as and when they arise within the allocated response time.

Be knowledgeable about our products, and materials and ensuring questions on print solutions are executed.

Understanding the processes and capacities of the equipment.

Communicating with clients and keeping them abreast of all new products and services.

Perform cost benefit and needs analysis of existing and potential clients to meet their needs.

Discuss terms and requirements for new clients, COD or account.

Supply sales pipeline updates daily.

Quote clients using our Quick Easy quote system and creating sales orders / job tickets.

Communicating and liaising with the production team.

Brief installations with relevant installation teams and supply relevant documentation.

Brief design / DTP / Production and Packaging departments and following up on orders

Source and request quotes from certain suppliers, not listed on QuickEasy.

arrange installations.

Check all open orders on the system weekly / monthly for invoicing (including courier bills)

Liaise with accounts department and follow up on outstanding payments and terms and client information required.

REQUIREMENTS

Qualifications/ Experience

Minimum Educational requirements:

Grade 12 (tertiary qualification would be advantageous)

Qualifications/ Experience include:

Must have at least 5 Years experience

Sales experience Attention to detail Previous print sales experience would be advantageous. Excellent verbal and written communication skills with the ability to interact across all levels. Communication skills - listen, understand, speak clearly and be able to relay information and address client's needs. Selling - be persuasive and speak with confidence and knowledge. Be flexible to attend functions and work long hours if and when required. Proven work experience preferable in printing industry. Excellent knowledge of Microsoft, Word, Excel, PowerPoint and QuickEasy. Interpersonal, problem solving, presentation and organisational skills. Strong ability to balance persuasion with professionalism. Interpersonal skills - need to be able to work with a variety of people daily, build relationships and network. Confidence and self-assured and self-motivated Own reliable vehicle. Excellent, communication and negotiation skills. Prioritising, time management and organisation skills. * Relationship management skills and openness to feedback.

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