Job Description

Job PurposeThe Internal Sales Consultant plays a critical role in managing internal sales and procurement functions to ensure customers receive accurate quotations, timely deliveries, and a high level of service. This individual is responsible for driving spare parts sales, supporting the external sales team, and maintaining strong relationships with both customers and suppliers.This is a fast-paced, collaborative role that requires someone who enjoys wearing multiple hats and is eager to contribute meaningfully to the growth of a technically focused team. The ideal candidate will have a proactive mindset and strong attention to operational detail.Key ResponsibilitiesInternal SalesHandle incoming customer inquiries via phone, email, or in-person communication.Prepare accurate quotations based on customer needs and technical specifications.Follow up on quotations and convert leads into confirmed sales orders.Process orders efficiently using the ERP system, ensuring on-time delivery.Provide customers with product advice and technical support (with training provided).Maintain detailed records of customer interactions and opportunities in the ERP system.Assist with identifying spare parts and upselling opportunities.Support the external sales team with pricing, documentation, and customer insights.ProcurementSource and purchase required components, spares, and raw materials from approved vendors.Accurately issue and manage purchase orders.Monitor and evaluate supplier performance to ensure timely delivery.Collaborate with the production and stores teams to ensure stock availability.Maintain optimal inventory levels of key items.Address pricing discrepancies, delivery delays, and supplier issues.Continuously explore cost-saving opportunities without compromising quality.RequirementsEducation:Grade 12 (Matric) is essential.A formal qualification in Procurement, Sales, or Supply Chain is advantageous.Experience:35 years experience in internal sales and/or procurement within a technical or engineering environment.Experience with pump systems, spare parts, or industrial equipment is highly beneficial.Strong proficiency in ERP systems and Microsoft Office (especially Excel).Key AttributesHighly organized and able to manage multiple priorities effectively.Excellent communication and negotiation skills.Sharp attention to detail and accuracy in both sales and purchasing processes.Analytical thinker with strong problem-solving skills.A collaborative team player who can also work independently.Eager to learn and grow within a technically oriented sales environment.Enthusiastic about contributing to a hands-on, entrepreneurial team rather than a corporate structure.Should you not receive a response within 10 working days, please consider your application unsuccessful.

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