Internal Sales Clerk

Johannesburg, Gauteng, South Africa

Job Description


Essential Experience:

  • Minimum 2 years in internal sales, preferably in Engineering / Mining Industry
  • SAGE Software is beneficial
  • Fast Pace Environment background
Key Responsibilities:
  • Handle inbound sales calls, emails, and walk-in customer inquiries.
  • Provide accurate information about products, pricing, and availability.
  • Generate quotations and sales orders.
  • Process customer orders and coordinate with logistics/warehouse to ensure timely delivery.
  • Maintain and update customer records in the sales system.
  • Follow up on outstanding quotations and ensure a high conversion rate.
  • Support external sales representatives with administrative tasks.
  • Monitor stock levels and liaise with the procurement team on backorders.
  • Assist in resolving customer complaints or issues promptly.
  • Prepare and send out invoices, delivery notes, and other sales-related documentation.
Key Requirements:
  • Education: Grade 12 / Matric certificate (required). Post-matric qualification in sales or business administration is advantageous.
  • Skills and Competencies:
  • Strong communication and interpersonal skills.
  • High level of attention to detail and accuracy.
  • Customer-focused with a friendly and professional demeanor.
  • Good problem-solving abilities and a proactive approach.
  • Ability to multitask and work under pressure.
  • Proficient in MS Office (Excel, Word, Outlook).

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Job Detail

  • Job Id
    JD1427566
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Johannesburg, Gauteng, South Africa
  • Education
    Not mentioned