Job Description

Roles and Responsibilities:
Debtors & Finance Administration:
Prepare and send debtor statements.
Allocate payments and maintain accurate financial records.
Create and manage new customer accounts.
Follow up on outstanding payments (debt collection).
Resolve customer account queries and disputes.
Prepare credit applications and submit to Debtsource.
Notify customers regarding credit approvals/declines and their terms.
Assist with annual/FNB audits.Internal Sales & Customer Support:
Process job punching and order requests.
Liaise with customers regarding additional services (e.g., holes, shotblasting, stripping).
Prepare and reconcile paperwork for invoicing.
Maintain accurate filing of sales records.
Assist with price adjustments and manual administrative updates.
Handle customer queries, disputes, and reconciliations.System & Application Administration:
MaintainX App: Administer maintenance requests, approve work orders, and track overdue tasks.
SheqX App: Maintain employee records, upload ID copies, track training attended, medical history, and compliance updates.General Office & Administrative Support:
Represent the office at Skills Development meetings.
Perform reception duties, including answering calls and handling visitor inquiries.
Procure and distribute office stationery.
Act as the primary contact for office issues (e.g., broken printers, small IT repairs).
Assist with customer service tasks, including preparing refreshments.
Ensure a clean and organized office environment.Requirements:
Minimum 2-3 years experience in debtors/accounts administration and internal sales.
Strong financial acumen with knowledge of invoicing, reconciliations, and credit applications.
Proficiency in accounting and CRM software (e.g., Pastel, SAP, QuickBooks).
Excellent customer service and communication skills.
Strong organizational and multitasking abilities.
Proficiency in Microsoft Office (Excel, Word, Outlook).
Ability to work independently and meet deadlines.Employment Details
Employment Type:
Permanent Employment
Industry:
Metal and Engineering
Work space preference:
Work Onsite
Ideal work province:
Gauteng
Ideal work city:
Germiston
Salary bracket:
R 25000 - 28000
Drivers License:
CODE B (Car)
Own car needed:
Yes

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