Posting Description:
Internal Healthcare Consultant - Port Elizabeth
Do you have experience in Healthcare (medical aid) consulting? Do you live in PE? Read on!
Aon South Africa is recruiting an Internal Healthcare Consultant in our Employee Benefit department based in Port Elizabeth. The Role of the Internal Healthcare Consultant II (support service admin) is to work closely with health and benefit consultants in servicing existing and prospective clients. The incumbent is also a primary point of contact for clients, applying company policies and procedures to provide varied technical and professional inputs in resolving issues that are generally similar of nature.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
Being the primary point of contact for clients
Member management
Resolve routine queries via inbound and outbound calls to and from the Aon Resolution Centre
Provide retention support to Healthcare Benefit Consultants
Preparation of the off-lodging complaints with the CMS
Investigation, negotiation and resolving greater extreme care on behalf of clients
Engage in business development and/or contributing directly or indirectly to all business development efforts in Aon South Africa
Skills and experience that will lead to success
Qualifications
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