Job Description

Description

INTERNAL COMMUNICATIONS MANAGER / HEAD OF INTERNAL COMMUNICATIONS

This is an exciting opportunity for a bright, ambitious, and energetic communications professional to help define and deliver the internal comms strategy across a 12,000-person business. A key member of the Marketing and & Communications team, you will report directly to the Head of Employee Engagement & Change Comms and will have the opportunity to work within a growing, energetic, and high-impact marketing and comms team for a global business. You will be someone who is highly collaborative by nature, is data and insights driven and has a passion for storytelling and developing communications that drive strong employee sentiment and engagement.

Job Specification:

• Working as part of the Internal Communications and Change team, you will develop and deliver global internal communications plans that focus on helping employees understand, and buy-in to, the strategic direction of the business
• The gatekeeper of the internal comms calendar and ensure the internal comms plan is aligned with the broader comms and culture plan.
• Work closely with the change communications manager to support the execution of change and culture comms within your broader internal comms calendar
• Support the business in the internal education of employees of our products, services, and capabilities
• Deliver the brand message internally to ensure key stakeholders, such as the CRM team, sales, MDs, and country heads understand business direction and deliver that locally
• Support in the organisation, prep, and hosting for all leadership townhalls and host those on our streaming platform (Qumu) - including executing post townhall feedback loop for continually improvement in leadership comms
• run the local townhall calendar, drafting the agenda and messaging points for all country heads to deliver to their teams monthly
• campaigns and materials to support cultural integration and unify employee sentiment across the Group
• Provide data insights by location, corporate title, business segment and team to the change communications manager to identify cultural hotspots
• Develop new mechanisms for engaging mid-management in understanding our key messages and translating those to their teams - running coffee hangouts etc. and facilitating cross-department collaboration and understanding
• Work closely with key business functions such as HR, IT, Operations etc. to facilitate the delivery of key business communications and campaigns
• Be responsible for the Group's intranet - ownership and continual development, working closely with the developer assigned to continually improve the platform
• Be the expert on internal comms tools, including Poppulo and Snapcomms for the day-to-day execution of internal comms requirements

Skills Required:

• Min 7 years' experience in communications and/or project management roles
• Exceptional communication skills - both verbal and written
• A natural aptitude for managing multiple tasks simultaneously with unparalleled organisation skills
• Proven experience in a B2B financial services comms role
• Good understanding of complexities surrounding internal comms in a global

What you will get in return:

• A unique opportunity to be part of an expanding large global business and further enhance the value of the demand marketing function
• A great opportunity to be part of the marketing and comms team at a 10,000+ person business
• The chance to actually impact the business, be heard and implement your own ideas
• Exposure to all aspects of the business, cross-jurisdiction and to working with senior management directly
• A genuine career path and ability to help shape the marketing agenda
• Opportunity to work with a diverse, agile, and global marketing team

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Apex Group