Job Description

Internal Auditor
Role Purpose
The Internal Auditor provides independent, objective assurance that iStore's risk management, governance, and internal control processes are effective and aligned to business objectives. The role focuses strongly on store audits, risk assessment, investigations, and stakeholder engagement within a fast-paced retail environment.
Key Responsibilities
Audit Planning & Execution

• Develop and maintain a Store Audit Programme aligned to current business processes
• Execute the approved annual audit plan across iStore environments
• Perform comprehensive store, stock take, corporate and investigative audits
• Ensure audit coverage achieves 100% of plan delivery (or agreed mitigation)

Risk & Control Assessment

• Review policies, procedures and operational processes
• Document processes and assess risks per business area
• Maintain and update the iStore Risk Matrix quarterly (within 20 days post quarter-end)
• Coordinate and support risk committee activities

Audit Reporting & Follow-ups

• Draft clear, evidence-based audit reports with quantified findings
• Propose practical, value-adding corrective actions with agreed due dates
• Track and follow up on outstanding findings timeously
• Issue final audit reports within 15 business days post-audit
• Maintain complete audit files available within 5 days of audit completion

Investigations & Fraud

• Conduct investigations into theft and fraud incidents
• Work closely with the Security team (Jet Park Control Room)
• Prepare investigation reports for HR and Exco within agreed timelines
• Use data analytics tools (IDEA, ACL, SQL) to support risk-driven reporting

Stakeholder Engagement

• Build trusted relationships with General Managers and internal stakeholders
• Schedule and facilitate audit and feedback meetings
• Contribute to a positive, credible Internal Audit presence across the business

Personal & Professional Development

• Progress toward completion of a BCom degree (if not yet completed)
• Pursue CIA certification (preferred/desired)

Minimum Requirements
Qualifications & Experience

• BCom (Internal Audit or related) Degree
• Certified Internal Auditor (CIA) and/or Certified Information Systems Auditor (CISA) - advantageous

• Minimum 5 years' Internal Audit experience
• Retail audit experience highly advantageous
• Strong proficiency in Excel (advanced level)
• Experience with data analytics tools (ACL, SQL, IDEA)

Technical Skills & Competencies

• Strong analytical, investigative and report-writing skills
• Excellent verbal and written communication
• Ability to work in a fast-paced, agile retail environment
• Hands-on, in-store audit approach
• Strong collaboration skills within a matrix-managed organisation
• High integrity, strong work ethic, and attention to detail

Skills Required