Job Description

Shape South Africas Digital Backbone with GIZ as an Intern IT
The Deutsche Gesellschaft fur Internationale Zusammenarbeit (GIZ) GmbH is a global leader in international cooperation and education shaping a future worth living in more than 120 countries. The Country Office in Hatfield Pretoria which supports programmes across South Africa Lesotho and eSwatini is seeking a motivated Intern IT to join its dynamic team.
Based in Hatfield and reporting to the Head of Finance and Administration with guidance from the IT Specialist this 6-month role places you at the centre of GIZs digital operations. You will support the smooth running security and reliability of all IT systems ensuring colleagues can work efficiently across the organisation.
What You Need to Succeed...
Qualifications:

• Diploma or Degree in IT
• Training for Microsoft Windows Server 2012 or 2016, Windows 10 and MS Office 2016 or 365 (certificate advantageous)
• CompTIA A+ and N+ certificates (advantageous)
• CCNA training (certificate advantageous)
• Outstanding knowledge of IT hardware, software, networks, database systems and security
• Knowledge of SAP or WINPACCS is advantageous

Professional Experience:

• Up to 6 months experience in an IT support or similar role (advantageous but not required)

Additional Competencies

• Strong working knowledge of ICT technologies, MS Office 365, MS Teams and general IT applications
• Good command of English, German an advantage
• Strong communication skills, interpersonal maturity and collaborative approach
• Ability to work under pressure, prioritise and meet deadlines
• Proactive, structured and able to work independently
• Willingness to upskill continuously

What You Will Be Doing ...
You will support colleagues across the Country Office and projects with day-to-day ICT needs, ensuring that all systems remain stable, secure and aligned with GIZ IT regulations.
Key Responsibilities

• Maintain hardware and software to minimise interruption to GIZ operations
• Ensure compliance with ISO or IEC 27001 related guidelines
• Identify issues, propose solutions and support digital improvements
• Support innovation, documentation and knowledge management

Technical Tasks You Will Support
IT Infrastructure and Tools:

• Assist with purchasing, installing and maintaining hardware such as notebooks, servers, printers, scanners and digital devices
• Monitor hardware and software condition and assist with upgrades
• Support the maintenance and updating of Office 365, SAP, Payroll, Windows 10 or 11 and Server environments
• Support software updates and acquisitions
• Monitor internet connectivity
• Help maintain the local area network

IT Security

• Monitor vulnerabilities in communication networks
• Support compliance with GIZ IT and data security rules
• Update antivirus and operating system patches
• Maintain user permissions and shared folder access
• Assist with backups and recovery processes

General IT Support

• Support administration of the entire IT system
• Assist in safeguarding systems against security threats
• Resolve user support requests and provide telephonic assistance
• Maintain IT emergency readiness
• Support IT related projects
• Maintain and update hardware and software inventories
• Document server and workstation settings
• Ensure on-site IT is aligned with GIZ IT guidelines

Additional Information

• The position is based full-time in Hatfield, Pretoria
• Contract duration: 6 months
• GIZ is committed to diversity, inclusion and equal opportunities. All employees are valued regardless of gender, identity, ethnicity, religion, disability, background, age or sexual orientation

Application Process:

• Closing date for applications: 05 December 2025
• Only shortlisted candidates will be contacted
• Applications without a motivation letter will not be considered

Skills Required