Job Description

KINDLY TAKE NOTE: Applications may only be submitted online through the official UFS vacancy website: https://ufs.hua.hrsmart.com/hr/ats/JobSearch/viewAll - Applications submitted through any other platform will not be considered.

Please ensure that all relevant documentation is attached to your application.

• A detailed curriculum vitae and cover letter.
• Copies of qualifications (please provide the SAQA accreditation in the case of foreign qualifications).
• A copy of your identity document (ID or passport in the case of foreign nationals).
• Proof of registration with a Professional Body (if applicable).
• A copy of your driver's license (if applicable).
• Confirmation of employment from current employer / last employer if unemployed (only applicable to external applicants).

Duties and responsibilities:

• Client Services

o Handle enquiries from students/parents/third parties.

• Student Registration

o Analyse student accounts.
o Provide assistance with provisional registration - student advice - process application forms.

• Student Bursaries

o Receive bursary letters.
o Capture bursary letters.
o Liaise with sponsors.

• Collections

o Communicate with students/parents/collection agencies.
o Process journals to write off accounts.
o Liaise with collection agencies.

• Student Account Administration

o Analyse accounts.
o Create and post journals.

• Refunds

o Receive refund applications.
o Check the completeness of the applications.
o Journalise transaction.
o Create and process vendors.
o Create and process vouchers.

• Help Desk/Call Centre and Tuitionfees@ufs.ac.za - email

o Handle enquiries from walk-in students/parents/clients.
o Handle e-mail enquiries from students/parents/clients.

• Cashiering

o Knowledge of cash procedures.
o Process receipts accurately.
o Send balance sheets to the head cashier daily.
o Ensure good record keeping.

Inherent requirements:

• B. Com degree or related qualification on NQF level 7.

Competencies

Required competencies:

• Results oriented.

- The ability to be reliable, responsible, dependable and to fulfil obligations.
- The ability to deal calmly and effectively with high stress situations.

• Strategic thinking.

- The ability to plan work and to follow plans.
- The ability to carefully analyse information and use logic to address issues and problems at work.

• Business Acumen:

- The ability to adhere to rules and strictly follow work regulations.
- Proficient in using MS Office.

• Leading.

- The ability to maintain high levels of personal motivation, energy and enthusiasm.
- The ability to lead, take charge of situations, and offer opinions and directions to others.

• Building coalitions

- The ability to negotiate, sell, influence and to persuade others.
- The ability to interact with others and establish personal connections with people.

Assumption of duties:
1 October 2023.

Closing date:

12 September 2023.

Salary:
The salary is R8 293.75 per month.

Enquiries:
For enquiries, please feel free to contact 051 401 2979 or email Jardine@ufs.ac.za or Recruit@ufs.ac.za. Additionally, kindly contact 051 401 9848 / 9810 / 9813 / 9814 for assistance.

General:
The UFS is a designated employer and is committed to the pursuit of excellence, diversity, and redress in achieving its equity targets in accordance with the Employment Equity Plan of the University and its Employment Equity goals and targets. Preference will be given to candidates from the under-represented designated groups including candidates with disabilities. Our Employment Equity Policy is available at : https://ufsacza.sharepoint.com/:b:/r/sites/supportservices/hr/Employment Equity/EEA13_EE Plan UFS 1 March 2022 (003).pdf?csf=1&web=1&e=TjtoXH

The University processes personal information in line with its obligations under the Protection of Personal Information Act (POPIA) and any personal information provided to the University will be treated as confidential and processed in accordance with the rights provided to data subjects under POPIA.

The University reserves the right not to fill the post. The UFS will only consider applications of candidates who meet all the inherent requirements of the position. Applications that are incomplete will not be considered. Communication will be limited to shortlisted candidates only. Should you not be contacted within six weeks of the closing date for applications, you may assume that your application was unsuccessful

University of the Free State