Relevant Tertiary Qualification (Diploma in Supply Chain Management or equivalent)
2 Years experience in transportation industry
Computer literacy - Excel, Word and G-Suite
Bilingual - English & Afrikaans
Willingness to work additional hours from time to time due to nature of business
Duties:
Coordinate transportation providers to ensure prompt and proper movement of shipments
Build carrier relationships. Communicate changes to the Logistics Coordinator teams, ensuring best carrier match to customer requirements
Responding to customer inquiries and referring clients to the proper channels
Making transport arrangements, tracking and fixing transport errors and ensuring that the quality of all services provided are up to standard, Communicate tracing information (ETA and appointment) to the customer
Planning of loadouts and allocating loads to specific transporters keeping vessels and stack dates in mind
Communicating to pack stores and Logistics Coordinators regarding loadouts throughout the day
Making arrangements and preparations for containers that need to be plugged till containers are stacked again
Manage transport and equipment charges as identified
Provide follow up communication to the customer
Trace and monitor shipments to ensure on time performance and delivery to customer
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