Intermediate Travel Designer : Staff Travel

Johannesburg, Gauteng, South Africa

Job Description

Primary Purpose
Staff Travel Consultant is responsible for managing and completing the booking confirmation process on the Wilderness Window. They play a crucial role in ensuring the accuracy and financial health of each booking.
This position is based in Johannesburg or Cape Town
Detailed Responsibilities

  • Keep all booking information updated in the system ensuring CRM is continually up to date.
  • Keep updated with all Wilderness and Associated product updates, as well as technology updates
  • Attend all Wilderness and Associated Product training on a weekly basis, this knowledge facilitates exceeding expectations and accuracy in the booking process
  • Keep abreast with company policies, procedures and system updates
  • Quote on bookings for all staff travel
  • Request and negotiate rates from suppliers
  • On receipt of confirmed bookings, check that all arrival and departure dates are correct and correspond in the Wilderness Window.
  • Update and review all information in the itinerary and ensure that what is in the Wilderness Window matches the supplier documents .
CANDIDATE PROFILE
Qualification:-
  • Matric certificate with maths (minimum standard grade or above)
  • Tertiary certificate in Travel & Tourism/hospitality.
Experience:-
  • 4-5 years experience at a Senior level.
  • Experience in handling customer relationships and developing & promoting product and services in the inbound travel industry.
  • Computer Literate (Microsoft Office, Email, Teams, Internet browsers)
  • Proven English literacy.
  • Working knowledge of TourPlan and WISH or similar booking/operating system.
  • General product knowledge on Southern and East Africa.
  • Personal or educational travel experience advantageous
Skills:
  • Excellent communication skills in English, both written and oral
  • Excellent attention to detail and accuracy in data capturing.
  • Foreign language skills advantageous.
Interests:
A passion for wildlife and a commitment to sustainability and conservation.
Apply for this position with us on WhatsApp. Simply send the word Hi to +260761166303

Skills Required

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Job Detail

  • Job Id
    JD1613141
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Johannesburg, Gauteng, South Africa
  • Education
    Not mentioned