Market Related
The successful incumbent will be part of the ICT team to service the IT requirements of the organization as a whole as well as the ICT related needs of the respective development programmes.
Responsibilities/Tasks
Actively, carry through the ICT governance policies and procedures in place to provide good stewardship in the organisation and application of the
company's ICT resources.
Support the on-going implementation of the IT Strategic plan.
Build and maintain full understanding of Interfront's technology platforms with the view to better equip or optimize the ways in which ICT delivers services
to the company and/or clients.
Report to ICT Team lead and provide input and support on all ICT projects.
Maintain Service-levels (Availability and Capacity planning, IT service continuity and Information security)
Support Service transition (Change management, Service asset and configuration management and Release and deployment management).
Support Service operation (Event and incident management, access management, request tracking and fulfilment).
Help support and maintain backup and disaster recovery environments.
Job Requirements
Minimum Requirements
Relevant tertiary qualification in Information Technology or matric with 5 years relevant work experience.
5+ years' experience and working knowledge of Linux and Windows.
5+ years' experience with virtualisation.
5+ years' experience with maintaining a Microsoft Server Environments.
5+ years' experience with managing a Microsoft Active Directory.
3 years Azure and Office356 administration.
Hands-on experience and knowledge of LAN / VLAN / Wireless and VPN technologies.
Experience working with and supporting internal end-users
Experience in vulnerability/patch management solutions (WSUS)
Experience with Backup technologies (i.e: Veeam, Acronis, Backup Exec, Veritas)
Skills and Knowledge that would be an advantage
Microsoft Azure
Enterprise Monitoring solutions
Basic web services (Apache, Tomcat, IIS)
Familiarity with Cobit/ITIL.
Understanding of security principles
Hands on experience with backup and replication
Understanding of storage technologies
Certification in Linux and/or Windows a plus.
Certification in VMware a plus.
Certification in Azure a plus
Experience with Manage Engine products a bonus.
Personal Profile
Strong troubleshooting skills.
Organized, structured and attention to detail.
Ability to work in a team or alone.
Self-starter.
Customer focused.
Adaptable (ability to quickly learn new technologies as required).
* Excellent communication skills, both written and verbal.
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