Job Description

• Our client is seeking a dynamic and experienced Intermediate Business Analyst to join their fast-paced fintech/payment systems environment.
• The ideal candidate will have a strong background in business analysis within financial services or technology-driven companies and will play a key role in bridging the gap between business needs and technical solutions.

Key Responsibilities:

• Gather, analyse, and document business requirements from stakeholders.
• Draft comprehensive Business Requirements Specifications (BRS), Technical Specifications, Scope of Work documents, User Manuals, and User Journeys.
• Collaborate with cross-functional teams including product, engineering, and operations.
• Facilitate workshops and stakeholder meetings to elicit requirements and drive alignment.
• Translate business needs into functional and non-functional requirements.
• Support QA and UAT processes by validating requirements and test cases. Assist in the design and optimization of business processes and systems.
• Ensure traceability of requirements throughout the project lifecycle.

Key Skills and Competencies:

• Excellent analytical and problem-solving skills.
• Strong communication and stakeholder engagement abilities.
• Proficiency in tools such as JIRA, Visio, Figma, or similar.
• Ability to work independently and manage multiple priorities.
• Comfortable in a high-pressure, agile, and innovation-driven environment.

Qualifications and Experience:

• Matric
• Bachelor's degree or higher in Information Systems, Business Analysis, Computer Science, Finance, or related field.
• Minimum 4 - 6 years relevant experience, with at least 3 years as a Business Analyst.
• Certification in Business Analysis (e.g., CBAP, PMI-PBA, or similar) is advantageous.
• Experience in fintech, banking, or financial services is highly desirable.
• Strong understanding of payment systems, digital platforms, and API integrations is a plus.

Kindly regard your application as unsuccessful if you have not heard from the agency within 2 weeks.

Skills Required