OUTsurance has been propelling the South African insurance industry forward for the last 27 years. As leaders in the field, we're always looking for innovative ways to create digitally-advanced solutions, without losing sight of our human values. Our continued success can be attributed to outstanding employees who set the bar high with their energy and expertise. If you're keen to grow your career in a vibrant environment with lots of 'fun', this could be the career opportunity you've been looking for.
Responsibilities
Convert lead/quotes to sales in terms of the minimum quantity and quality targets that are in place including but not limited to:
Minimum monthly premium written
Average premium value
Nett conversion ratio of quotes to sales
Facility quality target
Cancellation ratio
Qualifications
Minimum Matric or Equivalent Qualification
Additional Information
Skills and Competencies
Attributes
Sales oriented
Attention to detail/Quality orientated
Deadline and results oriented
Initiative and tenacity
Enthusiastic and passionate about the job and the company
Effective Planning and Work management
Teamwork/Collaboration
Judgement/Problem solving
Adaptability
Integrity Tolerance for stress
Skills
Interpersonal and communication skills
Selling skills
Negotiations
Keyboard skills
Administration skills
Influencing
Practical learning
Excellent Telephone etiquette
Communication skills
Knowledge
Sales Structure
Principles of Client Service
The workings of a call centre
Computer literacy skills
* Product/Systems knowledge and/or potential to acquire such knowledge within a short space of time
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