We are seeking a Senior Integration Architect to support an Enterprise Architecture Managed Services programme for a large telecommunications organisation.
This role is responsible for providing ongoing integration architecture leadership, governance, and delivery assurance across complex BSS and OSS landscapes, ensuring that architecture standards, patterns, and roadmaps are consistently applied across multiple initiatives and delivery teams.
The successful candidate will operate as part of a managed EA capability, balancing strategic architectural direction with hands-on design oversight in an Agile, multi-vendor environment.
Key ResponsibilitiesEnterprise & Integration Architecture (Managed Service Context)
Provide end-to-end integration architecture services as part of an Enterprise Architecture Managed Services model
Define, maintain, and govern integration architecture standards, patterns, and reference architectures
Ensure alignment between business strategy, enterprise architecture, and delivery execution
Support continuous architecture improvement across the Telco ecosystem
BSS / OSS Integration Architecture
Lead and govern integration designs acrosss core Telco domain, including:
Customer & CRM platforms
Product and service catalogues
Order management & orchestration
Billing, charging, and revenue management
Service fulfilment, assurance, and network systems
Ensure consistent and scalable integration across customer, service, and network layers
Align architecture with TM Forum standards and Open APIs (where applicable)
Architecture Governance & Design Authority
Actively participate in and support:
Architecture Design Authority
Solution Design Authority
EA governance forums
Review and approve solution designs to ensure compliance with:
Enterprise standards
TOGAF-aligned architecture principles
Integration best practices
Provide clear architectural guidance, decisions, and risk mitigation strategies
Agile & Delivery Enablement
Embed architecture into Agile / SAFe delivery models
Support delivery teams through:
Backlog refinement
Sprint planning
Architectural decision support
Translate EA strategy into practical, consumable delivery artefacts
Balance governance rigor with delivery speed within a managed services environment
Stakeholder & Vendor Management
Serve as a trusted architectural advisor to client stakeholders
Work closely with:
Product owners
Delivery leads
Vendors and system integrators
Ensure architectural consistency across multiple vendors and parallel initiatives
Support escalation management and architecture risk resolution
Required Experience & QualificationsExperience
10+ years
experience in Enterprise Architecture / Integration Architecture
Strong experience delivering architecture within Telecommunications environments
Proven track record within Enterprise Architecture Managed Services or long-term client engagements
Deep experience across BSS and OSS domains
Experience working in large, complex, multi-vendor ecosystems
Technical & Architecture Expertise
Strong integration architecture experience, including:
API-led integration
ESB / iPaaS platforms
Event-driven and microservices architectures
Solid understanding of:
Cloud platforms (AWS, Azure, or GCP)
Security, resilience, and data governance patterns
Ability to produce and govern EA artefacts (HLDs, LLDs, standards, roadmaps)
Frameworks & Methodologies
TOGAF certified
(mandatory)
Strong Enterprise Architecture foundation
Proven experience in Agile / SAFe environments
TM Forum frameworks and Open APIs (advantageous)
Key Competencies
Strong stakeholder engagement and communication skills
Ability to influence architecture decisions at senior levels
Pragmatic, delivery-focused mindset
Comfortable operating in governance-heavy Telco environments
Strong analytical and problem-solving capability
Why This Role
Long-term engagement on a strategic Enterprise Architecture Managed Service
Exposure to enterprise-scale Telco systems and governance
Opportunity to shape and mature an EA capability
High-impact, client-facing architecture role
Job Type: Full-time
Work Location: In person
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