Insurance Broker Assistant

Durbanville, Cape Town, South Africa

Apply On Company Site

REQUIREMENTS

Matric (Grade 12) qualification
23 years of proven experience as a Broker Consultant within the short-term insurance sector
Valid drivers license and access to reliable personal transport
Proficient in MS Office, CRM platforms, and quoting software
In-depth understanding of short-term insurance products and industry standards
Bilingual in English and Afrikaans (written and spoken)
Exceptional communication, negotiation, and client relationship skills
Strong problem-solving abilities and analytical mindset
Highly self-driven, able to work independently and manage time effectively
Excellent organisational and administrative capabilities

DUTIES

Build and maintain strong relationships with brokers, financial advisers, and key stakeholders
Drive new business acquisition while ensuring the retention and growth of existing broker portfolios
Provide comprehensive support to brokers, including assistance with client claims, policy amendments, general enquiries, and administrative tasks related to personal and commercial short-term insurance
Manage the efficient processing of annual policy renewals for short-term insurance clients
Keep brokers informed of product updates, regulatory changes, and industry developments
Ensure full compliance with FAIS, FICA, POPIA, and all other applicable legislation and regulatory requirements
Serve as the key liaison between the company and brokers, as well as between brokers and their clients, to uphold a high standard of service delivery

Salary: R negotiable dependent on experience
Join us on SOCIAL MEDIA or visit our WEBSITE for more information. See links below.

Insurance

Beware of fraud agents! do not pay money to get a job

MNCJobs.co.za will not be responsible for any payment made to a third-party. All Terms of Use are applicable.