Job Description

Company Description
We are SGS - the world's leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 93,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

PRIMARY RESPONSIBILITIES
To report on, inspections on Mineral commodities, in accordance with instructions received from Site Supervisor. * Train staff on site with regards to sampling

• Administer risk assessments before inspection is done
• Monitor field auditors and samplers in terms of the efficiency of activities carried out.
• Check timesheets for Blu staff based on supervision of staff
• Compile field reports, photographs and details summarises for all inspections and upload to SharePoint

RESPONSIBILITIES * Maintain quality, efficiency and confidentiality of service

• Liaise with site supervisor and arrange efficient allocation of staff that limits overtime and promotes safety
• Continuously upgrade the quality of services offered
• Establish, direct and review the system of application, recording, certification, filing, sample storage and field auditing
• Communicate with other sample preparation supervisor to achieve the required turnaround time for all submitted samples
• Assign duties [and assist when necessary] in the coordination of shipments and other fieldwork.
• Assign duties in coordinating and Compiling of Spreadsheets of results, updating daily and reporting to client.
• Assist in the efficient administrative running of the office as instructed by site supervisor
• Implementation of cost control measures mainly with respect to proper allocation of staff and PPE usage on field
• Liaise with warehouse and port personnel and arrange inspections
• To ensure compliance with all the requirements of the inspection order (mission order and risk assessment)
• Keep direct superior informed regarding progress and/or non-conformance. Implement needed corrective action.
• Assist in continuously upgrading the quality of services offered, in support of the "Customer Services" policy and minimise client complaints and claims
• General office duties
• Proper implementation of SIR promptly and other SGS platforms needed for inspections
• Attend to inspection operation of Mineral cargoes following International Standards and Company Q.A policies and mandate given by the principal
• To carry out and/or supervise all weighing operations if required by the mandate
• To ensure compliance with all the requirements of the inspection order
• Perform any other reasonable tasks as assigned by direct line manager
• Train staff on site to achieve quality in inspection

SPECIFIC AUTHORITIES

• Coordinate and report on inspections timely
• Communicate with the client with accurate & honest findings from inspection
• Guide and assist junior staff and samplers on site

Key Performance indicators * 100% usage of SIR

• Timely reporting of inspections
• Little to no customer complaints
• Execution of inspections in line with MO & RAM
• Monitoring of staff time on site

Qualifications
Education

• Minimum Grade 12 (Matric), preferably with Maths and Science
• Post-matric qualification in sampling and inspection services
• Computer Literacy in Word and Excel, Microsoft outlook

Experience

• Minimum of 3 years of Trade related experience or similar
• Languages: Proficiency in English (Read, Speak, Write)
• Typing Skills
• If the incumbent is new in the industry, background and qualifications shall be a criteria

Competencies

• Good interpersonal skills
• Ability to problem solve
• Calculation capability - To ensure accurate scoring of clients results