Inside Sales Exec (remote Sa)

South Africa, South Africa

Job Description

Inside Sales Account Executive (Remote)
About Us
We are transforming the way people think about eyewear. With our unique, customizable frames, we're bringing fresh energy to an industry that hasn't evolved in decades. Our mission is to make glasses more fun, affordable, and personal. With a high customer return rate, we've built a high-retention brand that customers genuinely love.
Now, we're bringing that innovation to the B2B space, scaling into the 23,000+ independent eyecare optical channel--one trusted partner at a time.
The Role
We're hiring our first Inside Sales Account Executive to help build and scale our B2B presence within the independent wholesale eyewear market. This hybrid role combines business development and account management and serves as a cornerstone position on our new go-to-market (GTM) team.
As the first hire in this vertical, you'll have autonomy, ownership, and a direct impact on shaping how we engage and service thousands of accounts. You'll work closely with leadership to define and execute the outbound and account management strategy.
What You'll Do
Account Ownership & Growth: Manage and grow a portfolio of independent B2B customers, including Optometrists, Opticians, and Ophthalmologists.
Virtual Relationship Building: Develop strong virtual relationships by checking in on account performance, introducing new product solutions, and providing support to drive retention and growth.
Acquisition Strategy: Design and execute outreach strategies to acquire new accounts via telesales, email, and digital engagement (no door-to-door).
Sales Cycle Design: Create a strategic inside sales cycle tailored to each account's growth potential and value.
Performance Tracking: Meet KPIs using our performance dashboards and established account playbooks.
Cross-Functional Collaboration: Partner with marketing and operations to tailor offers, support initiatives, and manage complex customer issues (e.g., returns, warranties).
Process Building: Co-create scalable sales and account management frameworks alongside Wholesale leadership.
Who You Are
Experience in Sales: 3-6 years in sales, account management, or business development--ideally in D2C-adjacent B2B industries (eyewear, dental, veterinary, private healthcare, pharma, FMCG, or CPG).
Target Achievement: Proven success meeting quarterly targets and managing within budgets.
B2B Acumen: Experience selling into small businesses, independent professionals, or practices.
Modern Sales Approach: Customer-focused, with an emphasis on marketing support, education, and service.
Builder Mindset: Strategic thinker excited to build processes, playbooks, and teams--more of a builder than an operator.
Soft Skills: Excellent communicator, self-motivated, adaptable, and resourceful.
Remote Comfort: Confident working remotely and engaging customers virtually.
Nice to Have
Experience in optical, dental, veterinary, or healthcare retail industries.
Familiarity with CRM systems, telesales, and customer lifecycle strategies.
Experience in early-stage startups or GTM teams.
Why Join Us?
Work on a product disrupting an antiquated industry.
Be a foundational team member in a rapidly growing channel.
Enjoy high autonomy, real ownership, and influence GTM strategy from day one.
Opportunity for growth into leadership as the team scales.
Ready to change the way people see the world--literally?
Apply now and be part of something big.

Skills Required

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Job Detail

  • Job Id
    JD1552678
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    South Africa, South Africa
  • Education
    Not mentioned