Job Description

(eng=
In-House IT Support
Menlyn, Pretoria
Salary: R15 000 R20 000
Available Positions: 1
Start Date: As soon as possible
Working Hours:
Monday to Friday: 08:00 17:00 (on-site)
Monday to Thursday: 17:00 19:00 (on-call)
Friday & Saturday: 09:00 21:00 (on-call)
Sunday & Public Holidays: 09:00 18:00 (on-call)
After-Hours Support ("on-call"):
If support is needed outside office hours, it can be done from home.
The likelihood of being called is very low on average only 1 to 2 times per month.
Typical calls involve simple issues like a computer not turning on.
About the position:
Our client is looking for a dedicated and technically skilled IT Technician to play a critical role in maintaining IT infrastructure across 11 branches. The ideal candidate is reliable, knowledgeable, and willing to provide after-hours support when necessary.
Requirements:
Minimum 1-2 years of relevant experience in In-House IT Support.
Experience with Python will be advantageous.
High school diploma or equivalent.
CompTIA A+ certification or a related degree/diploma in IT or Computer Science is advantageous.
Key Responsibilities:
Hardware and Software Management:
Install and configure new computers, software, and equipment.
Troubleshoot and resolve hardware/software issues.
Perform updates and upgrades to operating systems and equipment.
Network Management:
Set up LAN/WAN networks, modems, and firewalls, and maintain them.
Ensure network security through antivirus programs and other measures.
Monitor network performance and proactively resolve issues.
User Support:
Provide first-line technical support to users.
Diagnose and resolve hardware, software, or network access issues.
If you have a passion for IT systems and problem-solving, this is the opportunity for you!
)
(afr=
Interne IT-ondersteuning
Menlyn, Pretoria
Salaris: R15 000 R20 000
Beskikbare Posisies: 1
Begindatum: So gou as moontlik
Werksure:
Maandae tot Vrydae: 08:00 17:00 (op kantoor)
Maandae tot Donderdae: 17:00 19:00 (op roep)
Vrydae & Saterdae: 09:00 21:00 (op roep)
Sondae & Publieke Vakansiedae: 09:00 18:00 (op roep)
Na-ure ondersteuning ("on call"):
Indien daar ondersteuning benodig word buite kantoorure, kan dit van die huis af geskied.
Die kanse dat jy geskakel gaan word is baie min gemiddeld slegs 1 tot 2 keer per maand.
Tipiese oproepe behels eenvoudige probleme soos n rekenaar wat nie wil aanskakel nie.
Meer oor die posisie:
Ons klient is op soek na 'n toegewyde en tegnies vaardige IT-tegnikus wat 'n kritiese rol sal speel in die instandhouding van IT-infrastruktuur regoor 11 takke. Die ideale kandidaat is betroubaar, kundig en bereid om buite normale kantoorure ondersteuning te bied waar nodig.
Vereistes:
Minimum van 1-2 jaar relevante werksondervinding in In-House IT Support.
Ervaring met Python sal voordelig wees.
Hoerskool diploma of ekwivalent.
CompTIA A+ sertifikaat of 'n verwante graad/diploma in IT of Rekenaarwetenskap is voordelig.
Sleutelverantwoordelikhede:
Hardeware- en sagtewarebestuur:
Installeer en konfigureer nuwe rekenaars, sagteware en apparatuur.
Spoor foute op en herstel hardeware/sagteware probleme.
Voer opdaterings en opgraderings van bedryfstelsels en toerusting uit.
Netwerkbestuur:
Stel LAN/WAN netwerke, modems en "firewalls" op en hou dit in stand.
Verseker netwerksekuriteit deur antivirusprogramme en ander maatreels.
Monitor netwerkprestasie en los probleme proaktief op.
Gebruiker Ondersteuning:
Bied eerstelyn tegniese ondersteuning aan gebruikers.
Diagnoseer en los hardeware-, sagteware- of netwerktoegangskwessies op.
As jy n passie het vir IT-stelsels en probleemoplossing, is hierdie die geleentheid vir jou!
)

Skills Required