Job Description

Infrastructure Manager (IT) - PretoriaJob SummaryThe Infrastructure manager is responsible for planning, organizing and executing Infrastructure plan and activities. This includes Data Centre, servers, databases, applications, wide area networks, local area networks, desktops, printers, telephony and security, including antivirus and malware. The infrastructure manager needs to ensure that the offices can operate effectively and efficiently to achieve strategy. The infrastructure manager is responsible for the infrastructure architecture, operations, outsourcing agreements and relationship management with service providers.The infrastructure manage is reasonable to ensure that he scan the environment for new solutions to enable the strategy and ensure that costs are contained. The infrastructure manager is responsible to deliver on the infratructure planThe Infrastructure Manager RoleThe main accountabilities of the Infrastructure manager is to:o Deliver a stable progressing infrastructure architecture for companyo Deliver on the infrastructure plan.o Ensure all infrastructure is available agreed SLA standards. Data Centre's and servers and applicationso Manage the relationship with the service providerso Ensure company DRP is implemented and tested annually.Requirements:o Relevant Information technology degreeo Minimum of 10 years' experience in a similar role.o Relevant experience in the financial services industry essential, for example as credit/ loan administratoro Exposure to the SGB environment would be beneficialResponsibilities:o Develop the infrastructure plan.o Deliver on the infrastructure plano Ensure office connectivity in place and managed to SLAo Ensure network management tools in placeo (NMS, proxy server)o Telephony system per SLA agreement -o Daily, weekly monthly statso Firewalls and securityo LAN, WAN working to SLAo Ensure servers are available to company users as per SLAo Ensure Management of network partnerso Management stats in monthly reportso Ensure all systems data backed up daily and stored in secure retrievable areao Ensure the business continuity plan place and tested annuallyo Manage the i8 SLA, includingo Antivirus, Malwareo Desktops standards and profiles o emailo patch management, Version control ono Ensure all updated installed in the corrected controlled way (WSUS/WDS)o Only company users able to logon to Domaino Ensure users protection from Malware and virus' via recognized anti-virus application on each PCo Ensure e-mail security and antispam solution implementation and managemento Office printers/scannerso Maintain a support helpdesko Helpdesk availability 24/7/365o Support analysis and reportso Implement and communicate SLAo Monitor and report on any SLA breachesManage all service providers

Skills Required