Job Description

Management Level Manager
& Summary At PwC, our people in business services and support focus on providing efficient and effective administrative support to enable smooth operations within the organisation. This includes managing schedules, coordinating meetings, and handling confidential information.
Those in client administration at PwC will focus on managing and coordinating client relationships, prioritising smooth communication and efficient service delivery. You will utilise strong organisational skills and attention to detail to support the overall client experience.
Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Analyse and identify the linkages and interactions between the component parts of an entire system.
• Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
• Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
• Develop skills outside your comfort zone, and encourage others to do the same.
• Effectively mentor others.
• Use the review of work as an opportunity to deepen the expertise of team members.
• Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

JOB PURPOSE
Assist in proactively sourcing new business across all lines of service for the GAUTENG practice and to oversee the marketing function in GAUTENG.
PRINCIPAL RESPONSIBILITIES
Relationships
Build and maintain strong networks within the region and firm, x-LoS.
Account management
Develop business development strategies with GAUTENG B&CM partners.
Drive local priority accounts and provide support on any GAUTENG accounts where required including research, relationship mapping etc.
Assist in driving the local priority account programmes for our national office.
Identify business opportunities and challenges at accounts and match these to firm products and services.
Monitor local APW's, to ensure they are being held for all priority accounts.
Liaise with GRPs / CRPs / Account drivers for GAUTENG accounts to provide guidance on account management and ensure progress is being made on accounts.
Attend any relevant business development event as deemed necessary to relationship building, networking, account management.
Attend any business related meeting as necessary.
Analyse and identify the linkages and interactions between the component parts of an entire system.
Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
Develop skills outside your comfort zone, and encourage others to do the same.
Effectively mentor others.
Use the review of work as an opportunity to deepen the expertise of team members.
Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
Client Feedback
Ensure GAUTENG and GAUTENG industry priority accounts are completing Client Feedback on an annual basis. Coordinate with the account teams to ensure that the feedback is loaded with EMEA. This includes online and independent senior partner reviews.
Assist in ensuring PDRs are completed by teams for all proposals.
Train GAUTENG managers on feedback mechanisms available.
Report results to the partners as required.
Industry insights and thought leadership
Liaise with the Market Intelligence team where industry, market and client analysis is required.
Keeping up to date with internal matters and external factors affecting the market.
Report insights to the partners as necessary.
Assist with the process of thought leadership distribution to the partners for onward distribution to their clients.
Proposals
Project management of proposals, including written content, photoshoots, team CVs
Communication
Assist in driving internal communication in the region.
Events
Event management of local events, from planning to execution.
Assist with invitee lists for all industry events to ensure that they are relevant and that the right people are invited e.g. NED, Alumni, Thought Leadership breakfasts.
Corporate Social Responsibility
Oversee social responsibility initiatives for the region
Budgeting
Motivate the yearly marketing budget on an annual zero based approach with a view to matching expenditure to strategic goals.
Manage expenditure against budget.
General
Oversee the marketing function in GAUTENG.
Work closely with the national CMD team to ensure activities are aligned to the Africa CMD strategy.
Drive industry focus and support industry initiatives as passed down from the national office.
Assist with ad hoc projects affecting your area.
MINIMUM QUALIFICATIONS
Relevant Business Management or marketing degree
EXPERIENCE

• Minimum 8 years business development experience in a professional services environment, at least 3 years at a managerial level.
• Dynamic personality
• Strong project management skills
• Professional, assertive, driven
• Ability to work autonomously
• Strong relationship building skills
• Strong oral and written communication skills
• Ability to adapt to rapidly changing environment

Travel Requirements Up to 20%
Available for Work Visa Sponsorship? No
Job Posting End Date November 3, 2025

Skills Required