Job Description

Job Summary
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Candidate requirements:
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Minimum 3 years experience as an Inbound Tour Consultant in the luxury travel market
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Strong knowledge of Southern and/or East Africa as a travel destination
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Proficiency in Tourplan is essential
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Excellent communication skills with a strong command of English (written and verbal)
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Exceptional attention to detail and highly organized
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Ability to manage high volumes of work while maintaining accuracy
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Confident working independently and as part of a team
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Strong problem-solving and crisis management skills
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Must be available for after-hours support for travelling guests
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Duties and Responsibilities:
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Plan, quote, and design bespoke travel itineraries throughout Southern and East Africa
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Manage all aspects of the booking process from quote to post-travel file closure
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Confirm and book all travel services and coordinate with suppliers
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Maintain accurate administration and documentation for each booking
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Liaise with the accounts team for invoicing and payment coordination
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Reconfirm all services prior to travel and prepare final travel documents
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Provide exceptional guest support, including being on-call during client travel
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Build and maintain strong relationships with suppliers and international agents
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This is a live-out role.
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