Are you a highly organised, detail-oriented professional with a strong grasp of international logistics and customs processes? If you're ready to take ownership of end-to-end import operations and contribute to a high-performance retail supply chain, this role is for you!
Purpose of the Role:
As an Import Operations Controller, you will coordinate the full lifecycle of direct imports -- from order placement to customs clearance, shipment tracking, and container release -- ensuring seamless movement of goods across borders. You'll work closely with international suppliers, government agencies, shipping lines, and internal teams to ensure timely and compliant delivery of imported products.
Minimum Requirements
Minimum Requirements (Non-Negotiables):
Grade 12 (Matric) essential
A relevant qualification in Supply Chain, Logistics, or Import/Export is advantageous
At least 2 years of experience in an import coordination or logistics operations role
Solid understanding of direct imports, international shipping, customs, and compliance
High attention to detail and accuracy in documentation
Excellent planning, communication, and problem-solving skills
Proficient in Microsoft Office (Excel, Outlook, Word)
Ability to work under pressure and meet tight deadlines
Knowledge of customs systems and Transnet processes is advantageous
Duties and Responsibilities
Key Responsibilities:
Coordinate all order documentation and confirmations with international suppliers
Manage import permit applications in line with Department of Agriculture requirements
Track international shipments, maintain shipment registers, and resolve shipment delays
Prepare and submit SARS customs clearance documentation accurately and on time
Coordinate container release through Transnet, State Vet, and other government bodies
Submit all documents to shipping lines and monitor release timelines
Liaise with cold storage and logistics partners to ensure on-time offloading
Maintain rigorous document control and compliance with all import regulations
Provide weekly reports and audit support as needed
If you are passionate about global trade, thrive in a high-performance team, and are ready to contribute to a fast-paced retail supply chain,
apply today
and play a critical role in moving goods across borders the right way!
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