Job Description

Import Controller


Operations

Job Purpose

The Import Controller is responsible for managing and coordinating all import-related activities to ensure the timely and cost-effective movement of raw materials, packaging, and finished goods into the country. This role plays a critical part in supporting production, inventory management, and distribution in a fast-paced FMCG environment.

Key Responsibilities

Import Coordination

+ Manage the end-to-end import process from purchase order placement to delivery.
+ Ensure compliance with international trade regulations, customs requirements, and company policies.
+ Liaise with freight forwarders, shipping lines, clearing agents, and suppliers to track shipments.

Documentation & Compliance

+ Prepare, review, and manage import documentation (commercial invoices, packing lists, bill of lading, certificates of origin, etc.).
+ Ensure HS codes, tariff classifications, and duty calculations are accurate.
+ Monitor compliance with SARS (Customs) and other regulatory requirements.

Cost Management

+ Negotiate freight rates, clearance charges, and other logistics costs with service providers.
+ Monitor landed costs to ensure accuracy and cost-effectiveness.
+ Identify opportunities for cost savings within the import supply chain.

Stakeholder Management

+ Collaborate with procurement, finance, and production teams to align on stock requirements and delivery timelines.
+ Communicate shipment status updates and proactively resolve delays or discrepancies.
+ Build strong relationships with logistics partners and suppliers.

Reporting & Systems

+ Maintain accurate records of all import transactions.
+ Prepare and submit regular reports on shipment status, lead times, and landed costs.
+ Ensure ERP/supply chain systems are updated with accurate shipment data.

Qualifications & Experience

Bachelors degree / Diploma in Supply Chain, Logistics, or International Trade (preferred). Minimum 35 years experience in imports/logistics, preferably within FMCG. Strong knowledge of customs regulations, import documentation, and Incoterms. Experience working with clearing agents, freight forwarders, and shipping lines. * ERP system knowledge (SAP, Oracle, or similar) is advantageous.