Implementation & Consulting Specialist
KwaZulu-Natal, South Africa
Job Description
The purpose of this role is to provide field (onsite at customers) and remote support & consultation as well as implementations in order to maintain and improve customer satisfaction levels.
Experience:
- Relevant experience in Service, Consulting, and Implementation
- In-depth understanding of the customer services model and of the customers' business environment
In-depth understanding of the customer services model and of the customers' business environment.
In-depth understanding of projects and how to implement them
In-depth understanding of the consulting process and delivering services to clients
Good understanding of basic financial and commercial factors
Proficiency in tools such as:
Service Desk Software
Microsoft Excel, Word, PowerPoint
Basic knowledge and understanding of:
Payroll principles and leave
Accounting principles
Basic Conditions of Employment Act (BCEA)
Tax Qualification:
- Matric plus 3 years relevant experience
- Degree/Diploma or a relevant tertiary qualification in IT and / or Payroll Diploma.
- Certifications relating to payroll industry will be advantageous.
Skills Required
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Job Detail
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Job IdJD1512957
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKwaZulu-Natal, South Africa
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EducationNot mentioned