Job Description

The

Office of the Pension Funds Adjudicator (OPFA)

is inviting graduates who are interested in pursuing a career in the

Information and Communication Technology (ICT)

field to apply for its

ICT Internship opportunity

.

Key Competencies and Behavioural Attributes:

Proficiency in MS Office (MS Word, Excel, and Outlook). Excellent verbal and written communication skills. Attention to details. Self-motivated, planning and organising. Planning and organising. Resilience. Ability to analyse, interpret, solve problems and good grasp of ICT terms. Ability to express complex concepts.

Responsibilities:

Assist with troubleshooting of computer hardware and applications. Log and classify ICT incidents and service requests and ensure that they are resolved in a timely manner. Provide support for ICT systems and escalate complex issues to senior personnel. Assist in documenting ICT change requests and releases in line with processes. Keeping the ICT documentation in order (electronic and paper). Support ICT team members in coordinating tasks or activities within ICT projects. Attend ICT meetings and take notes or assist with meeting logistics. Engaging with relevant service providers. Collecting and organising information to assist with ICT audits. Assist with updating of ICT procedures and manuals. Help update the ICT asset register, warranties, contracts, etc. Updating the ICT risk register. Assist in the preparation of monthly reports (ICT operations, budgets, payments, etc) Perform other related duties as assigned by the Supervisor or Line Manager.


Tertiary Qualifications (NQF7) in Computer Science or Information Technology or Information Systems Proficiency in MS Office (MS Word, Excel, and Outlook). Excellent verbal and written communication skills. Attention to details. Self-motivated, planning and organising. Planning and organising. Ability to analyse, interpret, solve problems and good grasp of ICT terms. Ability to express complex concepts

NB:

Candidates who do not meet the aforementioned requirements will not be considered and, therefore, need not apply.

The OPFA is an equal opportunity employer and as such, preference will be given to candidates from the designated groups in line with the organisation's employment equity plan. Persons living with disability are highly encouraged to apply.

The OPFA reserves the right not to make an appointment. If you do not receive any response within 6 weeks of the closing date, please accept that your application has been unsuccessful. The application feedback will only be sent to interviewed candidates.

In accordance with the POPI Act 4 of 2013:

All candidate's personal information is treated with confidentiality and the highest level of security. Should you not be shortlisted for the vacancy that you have applied for, the OPFA will retain your information on our candidate database for a period of 12 months, in the event that you may meet the criteria of a future suitable position which may match your profile and which we will contact you directly for your authorisation to proceed with your application. Should you wish to no longer be listed with us, we will proceed to remove your personal information from our database with your instruction, in accordance with the POPIA guidelines.