Job Description

Position: ICT Business Analyst
Location: Port Elizabeth, Eastern Cape
Salary: R480 K per annum

Key Responsibilities:

• The successful candidate will evaluate business requirements and processes, leading ongoing reviews and analysis of business operations.
• Develop and implement optimization strategies, with a focus on ERP systems, such as Microsoft Dynamics Business Central and other business systems.
• Serve as the process owner for key capabilities and implementations.
• Effectively communicate insights and plans to cross-functional teams and management.
• Gather critical information from various stakeholders to drive key deliverables.
• Collaborate closely with stakeholders, technical teams, and managerial staff.
• Manage projects, including the development of project plans and monitoring of performance.
• Update, implement, and maintain procedures to streamline processes. Strategically positioned as a change agent between technology and business users.
• Act as a liaison between stakeholders and end-users, facilitating effective communication.
• Provide leadership, training, coaching, and guidance to junior staff.

• The successful candidate will have a bachelor's degree in information systems, commerce, or an equivalent degree/diploma in Information Technology.
• The candidate must have a minimum of 5 yearsxe2x80x99 experience in business/systems analysis or related fields, especially in food manufacturing and ERP environments.
• Exceptional analytical and conceptual thinking skills, with the ability to influence stakeholders and collaborate on solutions.
• Experience in training and change management related to ERP solutions and other business systems.
• Proficiency in creating detailed reports and presenting findings.
• Competency in Microsoft applications and modelling tools (e.g Visio).
• Excellent planning, organizational, and time management skills are required.
• Competency in mapping business processes.
• Demonstrated track record of successfully leading, delivering, and supporting ICT systems and projects.

Synergy Jobs (Pty) Ltd