Clover is looking for a Human Resources Administratorthat will be responsible for providing comprehensive administrative support across HR functions, including employee benefits, payroll, HR systems, financial processes, policy management, and compliance. This role ensures accurate data processing, effective communication, and adherence to legislative and organizational requirements, contributing to the efficient operation of the HR department.
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Minimum Requirements
National Diploma
Relevant experience in applying job related concepts, techniques and processes at the required level
Business English: Fluent
Computer literacy (Advanced)
Code 08 Driver's license
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Duties and Responsibilities
FINANCIAL AND BUDGET SUPPORT
Review and report on departmental budget and expenditure monthly
Manage invoice and purchase order processes
Attend and contribute to monthly HR finance meetings
Ensure accurate cost allocations and arrange corrections when needed
Liaise with Finance and stakeholders to ensure timely supplier payments
Obtain quotes and assist with travel, training, and catering arrangements
Assist with signature processes for of quotations and legal documentation
HR ADMINISTRATION SUPPORT
Provide first-line support for HR systems (budget, performance management, etc)
Assist to administer the national personnel budget process, and the management of all branch budget changes
Assist Branch HR Administrator with admin functions relating to employee lifecycle documentation (engagements, changes, terminations)
Provide general administrative support to the HR team and act as a stand in for Benefits, HR Admin, and Payroll team members
Distribute and collect documentation from branch HR departments
Support resolution of HR, administration, and employee benefits queries
Prepare monthly reports and presentations and management information upon request
Support projects and ad-hoc administrative tasks
POLICY AND COMMUNICATION MANAGEMENT
Communicate policy updates via HelloClover and other platforms
Manage the policy matrix and coordinate with policy stakeholders
Manage the HR policy communication plan
Maintain version control and soft copy records of policies
Publish and remove HR policies (including Talent and IR) on CDS
Coordinate updates to onboarding packs and related documents
AUDIT AND COMPLIANCE SUPPORT
Manage the POPI contract matrix and stakeholder processes
Ensure POPI clause compliance in all provider contracts (new and existing)
Manage external supplier contracting processes
Conduct audits on system and payroll data
Collate and verify audit findings and provide feedback
EMPLOYEE BENEFITS AND MEDICAL AID ADMINISTRATION
Manage the full Medical Health Insurance process for Clover
Process member changes on PaySpace (additions, terminations, updates)
Communicate with Affinity and employees regarding queries and share member communications as per plans
Distribute membership cards and documentation
Address queries from the Employee.Benefits inbox
EMPLOYEE BENEFITS COMMUNICATION AND MEETING ARRANGEMENTS
Publish Employee Benefits communications on platforms (HelloClover, SMS, HR.Communicate)
Arrange meetings, refreshments, training sessions, and logistics for stakeholders
Design and prepare Employee Benefits communication materials in collaboration with the Manager: Remuneration & Benefits
* Coordinate blood donation days, executive wellness arrangements and wellness events
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