Job Description

Small to medium sized company which is growing rapidly, situated in the Edenvale area seeking a HR Officer / Supervisor / Manager to build clear systems, strong policies, and a healthy people culture in order for leadership team to focus on growth, service delivery, and clients.
This role exists to:

• Create structure and clarity for staff
• Reduce admin, confusion, and people-related issues
• Ensure fairness, consistency, and compliance
• Support coaches so they can perform at their best
• Protect the business legally and culturally

1. Policies, Systems & Compliance (Big Priority)

• Create, maintain, and improve HR policies, including:
• Leave management
• Discipline & misconduct procedures
• Code of conduct
• Grievance processes
• Attendance & punctuality standards
• Performance management frameworks
• Use of company equipment

Ensure policies are:

• Practical (not corporate nonsense)
• Easy to understand
• Aligned with labour law

Additional duties:

• Keep all HR documents updated and accessible
• Ensure POPIA compliance for staff records
• Goal: Clear rules = fewer problems.

2. Leave, Attendance & Time-Off Management

• Manage and approve:
• Annual leave
• Sick leave
• Family responsibility leave
• Special requests

3. Staff Administration & Records

• Maintain accurate staff files for all coaches and staff:
• Contracts
• IDs and identification documents
• Qualifications and certifications
• Criminal record checks
• First aid certificates
• Staff photos

4. Performance, Discipline & Support

• Support leadership with:
• Performance warnings and feedback
• Disciplinary processes
• Investigations
• Hearings (where required)

5. Onboarding, Exits & Transitions

• Improve and manage:
• New staff onboarding experience
• Probation tracking
• Role clarity and expectations
• Resignations, terminations, and exits
• Exit feedback to identify trends and risks

6. Culture, People Experience & Communication

• Be a trusted point of contact for staff and help build a culture of:
• Accountability
• Growth
• Respect
• Clear communication
• Support leadership initiatives around:
• Team development
• Recognition programs
• Staff wellbeing

7. HR Reporting & Leadership Support

• Provide regular updates to leadership on:
• Staff numbers and headcount
• Leave trends and patterns
• Performance concerns
• Risk areas

The ideal candidate should have:

• Strong people skills, but firm when needed
• Organised, structured, and process-driven approach
• Understanding of labour law (South African context)
• Comfortable working with a young, dynamic coaching team
• Not afraid of conflict or difficult conversations
• Can work independently and proactively
• Values culture, fairness, and accountability

Bonus Qualifications (Nice to Have)

• Experience in education, sport, or service industries
• Experience with fast-growing teams

Skills Required