Provide authoritative, specialist expertise and advice to internal and external customers based on the broader People Strategy and the implementation thereof.
Build strong relationship, implement and monitor service level agreements made with internal and external stakeholders that meet or exceed clients expectations and recommend adjustments
Provide inputs to the HC Strategy and business plan that facilitates achievement of the overall organisation objectives.
Maintain effective business relationships with all key internal and external stakeholders by initiating and maintaining regular communication and support
Provide direction and guidance to all staff and line management to ensure implementation and maintenance of sound human resources policies and practices
Advise centre's in the planning and implementation of human capital goals
Plan Human Capital initiatives to improve Human Capital methodologies and processes by applying best practices
Monitoring the risk of human capital and make adjustments to address these gaps
Build an interaction and engagement plan
Set up meetings to continuously update each other on new HR developments
Communicate and report on HR process in terms of projects/programs and implementation of policies
Present complex HR issues and challenges with aim to resolve in the HR platform
Workforce Planning and forecasting
Support line management in forecasting and planning talent pipeline requirements in line with business strategy and workforce plans
Implement strategic plan to manage Human resources for the business
Facilitate strategic workforce planning to analyse regional workforce trends to anticipate future recruitment needs
Provide input into the Human Capital business strategy to ensure alignment with the HR business partnering
Ensure recruitment in line with employment equity and transformation strategy
Track, monitor and manage the regional recruitment plan to support the achievement of the strategy
Talent Acquisition & Retention
Implement and Facilitate strategies for acquiring, developing and engaging the required capabilities for the business to yield top talent.
Implementation and facilitation of the induction and on-boarding of all new appointments, within 3 months of their employ across all Departments
To ensure guidance and input on business until restructures, workforce planning and succession planning
Create a positive work climate and culture to energise employees and give meaning to work, minimise work disruptions, and maximise employee productivity
Driving the implantation of EE, in line with the EE Plan.
To ensure that exit interviews are conducted and exit trends shared with management
OD, Training & Development
Identify performance gaps to determine learning and development needs to meet business efficiency now and in the future
Implement the strategic plans to ensure training and organisation development interventions achieved to increase the effectiveness of the business
Implement and facilitate employee engagement in order to achieve business objectives
Customise and apply change management methodology and organisational development strategies, influence and assist change initiatives in support of overall business strategy
Educate and coach line management and staff and ensure maintenance of the process throughout the respective regions
Employee Relations and Change Management
Execute the implementation of change and innovation initiated by HC
Use the insights gained from the change session to provide reports and measure the success gained through the implemented strategy
Provide high quality workplace relations advice and services to line and interpret HR policies and employment legislation
Maintain professional interaction and ensure ethical deadlines with clients at all times by constantly building customer relationships
Provide professional advice and consulting service to clients
Drive Change Management initiatives for the region
Provide reports on initiatives against plan and progress on short term initiatives
Advice and educate line management and staff on the application of HR policies and procedures to ensure the correct and consistent implementation of all HR processes and systems
Implement and facilitate the Employee Relations Strategy to manage the Employee relations issues in the regions.
Consult and advise line management and employees to ensure fair and transparent process is being followed
CCMA representation
Implementation strategies to manage the employee relations provide inputs to manage all grievances and complaints
Provide advice on the appropriate action to be taken to maintain a harmonious climate within the region
Advice and report line managers on resolution remedies for employee relations issues
Assist the line manager to conduct the investigations in the region
Advise line managers and Executives in all ER related matters/activities
Develop the SAMSA Local Bargaining counsels to effectively manage union relationships
Implement Employee Relations policies and frameworks
Performance Management
Provide day-to-day performance management guidance to line management (coaching, counselling, career development, disciplinary actions) provoking positive changes in the management of people and performance improvement
Drive people processes (performance, development and career) to ensure that employee's level of performance and capabilities meet current and future standards and business needs
Facilitate the implementation of Performance Management within the organisation
Advice line managers n poor performance management
In collaboration with line managers, implement performance management improvement plan
Support the development of SAMSA Employees within the region
Conduct regular skills audits in the region
Identity training and development needs
Provide development and career development advice
Schedule staff and management on training and development interventions
Monitor process with talent development plans
HR governance, Risk and Compliance
Train employees on newly approved policies
Manage and advice on the translation and application of the policy
Timeously communicate top-down policy and association practice to manage risk exposure
Ensure compliance with all Labour legislations and all HC Policies and Procedures within the region
Manage an effective filing system ensuring audit requirements are met
Communicate legislative requirements impacting online management work application
Develop, implement and monitor Employment Equity plans as per set targets
Prepare and present consolidated EE reports on annual basis as required by the Department of Labour
Assess the impact of employment legislation changes
QUALIFICATIONS
The minimum job requirements are NQF level 6 which is equivalent to the National Diploma in Human Resources or related qualifications
NQF Level 7 would be an advantage.
EXPERIENCE
5 - 7 years Human Resource Generalist Experience
Sound knowledge of BCEA, EE, LRA, WSP
Registration with the SABPP or similar professional body would be an advantage
COMPETENCIES
Cross Sector industry exposure to HR best practices
HRM methodologies and practices
HR related trends, services and products
HR Policies and Processes
HR Systems
Stakeholder management skills
People management
Problem solving and analytical skills
Ability to solve complex technical, or operational problems and evaluate options based on relevant information, resources, knowledge and experience
Following Instructions and Procedures: Follows all integrity guidelines and procedures and ensures no manipulation of policies and processes, demonstrates ethical commitment to the organisation and the role,
Planning and Organising: Sets clearly defined objectives; plans activities and projects well in advance and takes account of possible changing circumstances; identifies and organises resources needed to accomplish tasks; manages time effectively; monitors performance against deadlines and milestones.
Demonstrates visible commitment to the SAMSA values
CLOSING DATE: 3 October 2025
As we are committed to Employment Equity in our employment practices, it is our intention to appoint individuals with the aim of meeting our Equity objectives. Preference will be given to African Male and people living with a Disability.
Please note: SAMSA reserves the right not to make an appointment to any advertised position. No late applications will be considered. Psychometric and other assessments may be used as part of the selection process and all shortlisted candidates will be required to be available for the tests. If you have not been contacted within 1 month of the closing date as mentioned above, kindly deem your application unsuccessful deem your application unsuccessful
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