Job Description

The purpose of the role:
To provide comprehensive HR operational support by managing Key compliance proccesses-Including WSP/ATR submissions, IOD cases, and disciplinary procedures, ensuring sufficient time and attendance tracking, and recruitment at the operations level. The role serves as the first point of contact for day-to-day employee HR queries, benefits guidance, and administrative support, ensuring accurate record keeping, regulatory compliance, and consistent execution of HR policies and procedures across the business.
Day-to-Day Operational HR:

• Act as a go-to HR professional for day-to-day employee questions, ensuring timely and accurate responses with complete follow-through
• Guide HR policies, procedures, and practices.
• Answer employee queries regarding the benefits plan and refer to service providers or escalate to relevant HR team members when necessary
• Maintain employee records and ensure data integrity across HR Systems (PaySpace and SmartTime).
• Support onboarding and offboarding processes, including documentation and exit interviews
• Assist with leave management and ensure compliance with company policies.
• Monitor probation periods and coordinate confirmation processes.
• Provide support in employee engagement initiatives and wellness programs.

Workplace Skills Plan (WSP) & Annual Training Report (ATR):

• Track and record all employee training interventions
• Liaise with training providers and SETAs to source grants and funding.
• Compile WSP/ATR data and documentation within required deadlines.
• Manage IOD cases from incident reporting to resolution.
• Ensure compliance with health and safety regulations.

Disciplinary Hearings:

• Coordinate and facilitate disciplinary processes for all Operational staff (Blue Collar).
• Prepare documentation and ensure procedural fairness.
• Maintain records of hearings and outcomes.

Time and Attendance:

• Oversee the time and attendance system across operational sites.
• Ensure accurate capturing and reporting of employee hours.
• Address anomalies and support payroll processing.

Recruitment (Operations Level):

• Manage end-to-end recruitment for operational roles.
• Conduct interviews, reference checks, and onboarding processes.

SKILLS & PERSONAL ATTRIBUTES:
Strong administrative and organizational skills.
Excellent communication and interpersonal abilities.
Proficient in MS Office Suite and HRIS systems, PaySpace is advantageous.
Ability to interpret and apply labour legislation.
Analytical thinking and attention to detail.
Ethical and professional conduct.
Proactive and self-motivated.
Able to work independently and as part of a team.
Resilient and adaptable in a fast-paced environment.
Strong problem-solving capabilities.

Skills Required