Job Description

Partner with departmental heads to align recruitment practices with operational needs. Maintain interview guides, job specifications, and active vacancy records. Coordinate with learning institutions for graduate and internship placements. Oversee pre-offer checks, internal mobility, and assessment coordination. Offer and vacancy management. o Manage vacancy budgets, offer approvals, and counteroffer coordination. o Draft all offer letters, salary documentation, and appointment records. o Maintain accurate and timely updates to offer request lists. o Enforce salary band adherence and benchmarking practices. Appointment and onboarding processing o Coordinate onboarding tasks: welcome emails, activation requests, and document collection. o Facilitate milestone-based probation reviews and check-ins (30/60/90 day). o Collaborate with HRM to determine confirmation, training, or probation extension outcomes.

The HR Generalist is a pivotal role within the HR department, with a primary focus on payroll administration and recruitment operations. This position ensures compliance with employment laws, supports seamless payroll processing, and strengthens talent acquisition efforts. The role demands an analytical and process-oriented professional with an in-depth understanding of employee lifecycle management and an aptitude for systems, reporting, and regulatory compliance.

KEY RESPONSIBILITIES

PAYROLL MANAGEMENT AND BENEFITS ADMINISTRATION (40%)

Lead the full payroll cycle including data collation, variance checks, and final submission in Sage 300. Vet payroll submissions, ensuring completeness, accuracy, and correct documentation. Process new hires, terminations, promotions, demotions, and permanent conversions within payroll timelines. Administer benefits, including retirement annuities and medical aid: o Initiate RA enrolments and terminations and update contribution changes. o Communicate with service providers and reconcile benefits billing. o Manage data entry in Sage 300 and SharePoint records. RECRUITMENT AND TALENT ACQUISITION (35%) Proactively manage internal and external recruitment activities. Collaborate with department heads to understand hiring needs and forecast vacancies. Prepare job specs, advertise roles, screen candidates, and coordinate assessments/interviews. Ensure compliance with recruitment SOP, perform pre-offer checks and generate accurate offer documentation. Maintain the vacancy tracking sheet and assist in onboarding new hires. Collect and utilize exit interview data to refine talent acquisition strategy. Execute proactive recruitment strategies targeting high-turnover and strategic roles.

HR ADMINISTRATION AND COMPLIANCE (10%)

Draft and maintain accurate HR documents: contracts, offer letters, letters of appointment, and changes in employment. Maintain physical and digital personnel files and ensure compliance with data security regulations. Administer documentation for tax submissions, payroll audits, and labour compliance. Participate in the review and execution of bi-annual pay scale adjustments.

REPORTING AND HR PROJECTS (10%)

Compile monthly, quarterly, and annual reports for recruitment, payroll, turnover, and scarce skills tracking. Submit payroll and HR compliance reports to HRM and support EMP501, EMP201 SARS submissions and return of earnings (ROE). Assist in talent analytics, HR audit sample collation, and ongoing process improvements.

TEAMWORK AND SELF-MANAGEMENT (5%)

Collaborate effectively with team members and stakeholders. Manage personal workflow, deadlines, and contribute to a positive HR culture.

POLICIES AND PROCEDURES (5%)

Adhere to Stowe's company policies and procedures code and regulations.

Conform to the reasonable instructions of any employee in authority over yourself, which is not stipulated in your job description. Familiarize yourself with relevant policies and procedures pertaining to the role. Demonstrate consistent application of internal procedures. Commit to consistently upholding high standards of quality and productivity, including the timely completion of tasks.

COMPENTENCIES / SKILLS REQUIRED

Accuracy & Attention to Detail Communication Skills & Listening Skills Conflict Handling & Problem Solving Customer Care & Interpersonal Skills Deadline Orientated & Time Management Administration Skills Organisational Skills Computer Literacy Knowledge of Legislation

MINIMUM REQUIREMENTS

Advanced Diploma/Degree in Human Resource Management, Business Management, or Organisational Psychology. 3-5 years' experience in a generalist HR role with payroll and recruitment focus, preferably in a Call Centre, IT, or Technical Support environment. Experience with Sage 300 and strong Microsoft Office proficiency. Strong knowledge of BCEA, LRA, and payroll/taxation laws.
Job Types: Full-time, Permanent

Pay: R12000,00 - R15000,00 per month

Work Location: In person